The UPS Store

Reviews

• HR

  Hannah Ranfranz

  2 days ago
  5.0
  Simple & fast Amazon returns! Kind workers always! :)
• KF

  Kyle Farrand

  Jun 22, 2026
  2.0
  Owner is incredibly rude. He acts annoyed with anyone that needs help. Will give you a hard time for needing a little tape but is happy to charge $3+ for printing a label. I’ve been going here for years and the other staff are great, but for the last couple months, dealing with the owner is going to have me driving to a different location. It’s not worth the attitude.
• MC

  Marcus Carter

  Jun 18, 2026
  5.0
  I want to thank you so much for your help and making sure I get my package I was waiting for 3 days and no delivery Crystal from the Clearwater UPS was very helpful and made sure I get my package delivered I was expecting cash from my uncle in Pennsylvania and two failed delivery attempts I was really bummed out and stressed cause my partner of 27 years passed away and I was in need of help we had no insurance so my uncle sent me a check to cover the expenses. She went out of her way to make sure I received the package That meant alot to me a complete stranger doing way over the job criteria to make sure I was able to take care of my partner and his creamation fees I will be so much grateful for her help. Thanks again Crystal
• TT

  TPro

  Jun 6, 2026
  3.0
  I use the store based solely on convenience because I have to agree with many of the people that have posted, the staff is rude and the owner is a little creepy. Everybody seems pissed off when you have to come in for a return or need their help. On an off moment, maybe, just maybe, you get a smile and wished a good day. Customer service should be a bit better.
• MA

  Mohammed Arafat

  Jun 2, 2026
  1.0
  On Monday, June 1st, I dropped off 24 packages at a UPS store. The owner was shockingly rude, demanding I organize packages in a specific way. When I politely said I’d get the rest from my car first, he snapped. He told me if I didn’t like it, I could leave and take my business elsewhere. I was stunned—he said he didn’t care about losing customers and claimed UPS makes the money, not him. The owner, who called himself Pavel and gave me a card with that name, outright told me to go complain—he didn’t care. However, his female employee was far more professional, calmly suggesting we just focus on scanning packages and move on. I was the only customer there, so there was no excuse for the drama. Credit to her for keeping things on track. I called corporate afterward, and they’ll address it. I’d recommend other customers think twice before dealing with this location’s owner.

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