The UPS Store

Reviews

• DF

  Dayna Fredieu

  2 days ago
  5.0
  Caitlin was very friendly and helpful in shipping and insuring an expensive item.
• MK

  Michael Kiel

  3 days ago
  5.0
  Convenient and friendly service, wide variety of services
• GT

  Georgeann Tsacrios

  Jun 26, 2026
  5.0
  Fast, friendly service. I am at the 74th & Cortez store frequently. Each time, a female employee named Caitlin provides me without standing service. She was always very patient will help navigate other customers through some of the difficulties that is associated with technology.. today she assisted me when I could not see because I had cataract surgery. This is not anything special she does she does it all the time to every customer..
• JT

  Julia tavara

  Jun 16, 2026
  5.0
  I went a couple days ago for have a poster/advertisement be printed and Aakash and Caitlin did excellent job not only in the quality but they designed it and come out beautifully and it was laminated also. The price was very reasonable, i will say cheap!!
• KD

  K T Dume

  Jun 4, 2026
  1.0
  For years now we've dealt with this store - and what seems to be the owner - only when absolutely necessary. We'd bring in packages carefully weighed on two different home scales and he'd always insist they weighed more, then charge us extra. Even if the package was an Amazon return, in the same packaging as received, with an Amazon generated label, he'd insist it weighed more and try to charge us extra! The store opens at 8 am, which means he arrives at 8 and starts turning on lights and machines. Effectively, he begins business at 10 past, no help if you've got to get to work on time and that 10 minutes makes a difference. Never mind that he seems to consider it a real chore to serve customers, or that there's no effort made when there's a long line to say "If you're just dropping off you can leave it on the counter". The whole place is annoyingly unprofessional when he's behind the counter. Strongly suggest drop-offs at your local pharmacy instead. Or, if you need an actual UPS store, choosing a different one.

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