The UPS Store

Reviews

• LO

  Local Observer

  May 29, 2026
  2.0
  The staff at this location are extremely unprofessional and unfriendly. I said hello when I walked in and received no response. Another employee came out, and again, no response. I said thank you and goodbye when leaving — nothing. Basic customer service and courtesy seem completely absent here. Very disappointing experience.
• DS

  Daniel Suppes

  May 18, 2026
  5.0
  I highly recommend this UPS Store location. Anytime I come in, the staff is polite and professional. They are quick to assist with your needs and based on the times of day I go in, there is never a huge line. They have never 'lost' a package, return or otherwise, like some other UPS stores in the area (just look up reviews, you'll see what I mean.) Again, tier 1 service.
• GW

  Georgia Whyman-Brown

  May 8, 2026
  2.0
  Called a manager to share my concerns and they were very dismissive.
• MS

  Michelle Schimel

  Mar 24, 2026
  5.0
  Pleased with my service at the UPS store. Very knowledgeable customer service.
• JK

  Jenny K

  Mar 3, 2026
  2.0
  They're nice enough but the amount of times there is a line out the door and they only have one guy on register despite 2 other employees working is crazy. It makes no sense. Customer service could definitely be improved. No need for everyone to wait like that

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