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United States Postal Service

1.6
(197 reviews)

Business Details

1500 Lancaster Ave, Wilmington, DE
19805, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1500 Lancaster Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1500 Lancaster Ave, Wilmington, DE
19805, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Reviews

1.6
197 reviews
5 stars
21
4 stars
6
3 stars
10
2 stars
6
1 star
154
  • PP
    Panda
    2 days ago
    1.0
    My checks and mail and packages are missing from this particular post office. When I make complaints online the manager Terrance erases my case requests. He calls and acts like he's gonna help. Gives long eloborated stories and excuses.They target you for making reports but claims they dont. Cause why when I call customer service they can't find my complaints. Why are my checks and mail missing though? And case request erased?
  • AC
    Alex C
    6 days ago
    1.0
    0/5 stars if I could. Wish i could reroute my mail through a different office or just have everything done by other carriers (ups/fedex heck even dhl at this point). This place has the crappiest carriers and terrible counter sitters wasting our tax dollars because they have a federal monopoly. They have lost/diverted (whether through malice or incompetence I won't dare speculate) multiple mail pieces in just the last few months including things like sensitive financial forms, bank cards, and packages. If you are looking to move to New Castle County make sure your are outside the area of this particular office's "services".
  • KD
    Krista Danylo
    May 8, 2026
    1.0
    1 person at the counter on a busy Friday
  • WS
    Will S.
    Apr 28, 2026
    1.0
    This service here is terrible the lady at the front acts like she has a attitude asking questions . I know it’s a career of misery however it cost nothing to have good customer service . Maybe it do! Regular envelopes at the post office is out so directed me to an envelope for over $10 was insane that’s all you have for a postal service . They need to get rid of this place due to the fact that they are a postal service with no regular envelopes . A post office that’s all out of regular envelopes … Can’t make this crap up
  • MM
    Melissa Anne McCrae
    Apr 26, 2026
    1.0
    Issues with mail and deliveries, late or no show

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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