Brand Certified
United States Postal Service
1.8(106 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
3801 Kennett Pike, Wilmington, DE
19807, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3801 Kennett Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 28 items
Explore offerings from United States Postal Service on 3801 Kennett Pike in Wilmington, with popular services available at this location.
Reviews
1.8
106 reviews
5 stars
17
4 stars
6
3 stars1
2 stars0
1 star
82
- EEEma EscobarJun 12, 20261.0Made an appointment for a passport renewal and was not able to get attended due to the staff that is in charge of the department wasn’t present. No one called to cancel or reschedule, missed time at work. & have to wait to go to another appointment, when soon having to travel and need this process to quickly get running with no delays.
- AMava marieJun 10, 20265.0don’t listen to the bad reviews, sean and becca are amazing! super helpful, thank you to both of them for helping me with my awful passport situation
- SRSofia RodriguezMay 24, 20261.0I had the worst experience at this location. I arrived 10 minutes late because the app listed a different time, and I had brought my 2-month-old baby to get their passport. The lady was extremely rude and told us to leave even though no one was waiting and the service only takes 15 minutes. Since it was my fault for being late, I asked if she could schedule us for the next day, and she did. The next day, we waited almost 2 HOURS because the man in front of us hadn't prepared his paperwork, and she didn't care that we were standing there with a baby in our arms. I said, 'Yesterday it was only 10 minutes — today... we have been here for 1 hour... She looked at me and said, 'Don't you see I'm with a client?' SUPER RUDE. She clearly did it on purpose, even let the man step away to take a phone call while we kept waiting. When she finally helped us, the whole thing took less than 15 minutes. I do not recommend this location, especially if you need proper, respectful assistance. We did it because we had a trip coming up... otherwise I WOULD NEVER RECOMMEND THIS PLACE!
- CVcarolina valerioApr 7, 20261.0This is the worst service I have ever experienced in my life. I went there to get my passport my appointment was at 11:45, and I arrived at 11:00. I waited outside for them to call me, but they never did. There were many people waiting. When I finally decided to go inside, I had to stand in line again. From the moment I arrived, I had already filled out my form. When it was finally my turn, they told me they couldn’t assist me because my appointment time had already passed. But the problem was not mine it was theirs. They made me wait, even though I arrived early. I will not be coming back here again.
- JEJ EngMar 18, 20261.0This is the worst office if you need to do a passport. I am 75 and have cognitive issues. The woman was so unhelpful. You can see she was getting flustered when i was asking the hows and whys. She also gave that inpatient look when i asked any questions. I just hope my passport went through ok. I will never come back here again. My tax dollars is paying these people who give bad service at this post office!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Wilmington?
The United States Postal Service is located at 3801 Kennett Pike, Ste A101, Wilmington, DE 19807.
What are the operating hours for the USPS at 3801 Kennett Pike?
The USPS is open Monday through Friday from 8:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I apply for a passport at the USPS location on Kennett Pike?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services at this USPS location?
Yes, you generally need to schedule an appointment using the USPS online scheduler, although limited walk-in hours may be available at select locations.
Can I rent a PO Box at the 3801 Kennett Pike USPS?
Yes, you can search for available PO Boxes and reserve one online, then complete your setup in person at this Post Office.
Is there 24/7 access to PO Boxes at this USPS location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours can vary, so it's advisable to confirm with this location.
What nearby places can I visit before or after USPS at 3801 Kennett Pike?
Nearby you can visit Blo Blow Dry Bar for beauty services or Delaware Eye Associates for eye care, making it convenient to combine your postal needs with personal care appointments.
Are there banking services close to the USPS at 3801 Kennett Pike?
Yes, there are several nearby banking services including M&T Bank ATM and WSFS ATM for your convenience.
What pet services are available near the USPS on Kennett Pike?
For pet care, you can visit Brandywine Veterinary Hospital or shop at Endless Wags, both located close to this USPS location.
How can I contact this USPS location on Kennett Pike by phone?
You can reach the USPS location at 3801 Kennett Pike by calling +1 302-652-5449.
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