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Brand Certified

United States Postal Service

2.6
(90 reviews)

Business Details

3434 Old Capitol Trl, Wilmington, DE
19808, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3434 Old Capitol Trl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3434 Old Capitol Trl, Wilmington, DE
19808, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

2.6
90 reviews
5 stars
28
4 stars
8
3 stars
1
2 stars
2
1 star
51
  • DD
    Danielle
    Apr 22, 2026
    1.0
    Dropped a package off with prepaid label and has yet to be scanned in now I don’t know what to do and can’t get a hold of a manager at this location. The woman that took package was rude and I’m wondering what exactly she did with the package. SMH this is crazy.
  • TM
    Teresa Moncrief
    Apr 20, 2026
    4.0
    Easy to get taken care of.
  • MP
    Madison Plazio
    Jan 20, 2026
    1.0
    I am extremely disappointed with my recent experience at this USPS location. Every time I visit, I encounter the same staff member, Collins Melody, who consistently talks down to me and makes me feel belittled due to my speech impediment. Today was particularly upsetting—when I made a mistake signing a check to pay for stamps, she laughed at me and even said she couldn’t tell if I had any brain cells, then refused to serve me. Fortunately, the manager was very kind and helpful, and I was able to get the stamps I needed thanks to him. However, it is unacceptable for any customer to be treated this way, and I hope USPS takes this complaint seriously. No one should be humiliated or denied service for a minor mistake or because of a speech difference.
  • AA
    Aida E Alicea
    Dec 18, 2025
    5.0
    I’ve had great experiences at this post office. There are 3 particular staff members (women) who are always pleasant, friendly, patient, and very helpful, even during a busy time. It’s always appreciated when customer service is done with care and professionalism. Thank you to the team for making my visits smooth and pleasant!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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