United States Postal Service

Reviews

• AN

  Aditya Natu

  4 days ago
  1.0
  It's the most incompetent USPS i have ever been to. They have misplaced my packages on more than one occasion. I had to mail out my wedding invites, the clerk there asked me to buy stamps and put a return address on the envelopes. I did that, that clerk was gone, the new clerk told me these stamps won't work because my envelopes are not machinable. And then they didn't have enough of the non machinable stamps. So not only did they sell me the wrong product but they didn't have enough of the right product. I hope this place closes down
• KT

  KZ stay true

  Aug 25, 2026
  1.0
  Horrible- no one is working. No good information . Have an appointment for passport id and no one even seems to kown what they are doing ! This is sad 😔
• SJ

  Sherin Joy

  Aug 8, 2026
  4.0
  Nice experience.
• SS

  S S

  Jul 25, 2026
  1.0
  I am writing to report an ongoing customer-service issue involving an Asian female employee who was working around noon on Friday, July 24, 2026. I am including this description only so management can identify the employee involved. There are two Asian women staff members that I have seen working there. I wish I had gotten her name as I dislike trying to describe ppl by physical appearance. There was only one working at the front counter at the time of the incident. I brought in two Amazon packages with prepaid shipping labels. When I presented the first package, she initially told me that it could not be sent. When I asked her why, she did not answer or acknowledge my question. Instead, she continued typing and tapping. She eventually accepted the package without explaining what had changed, acknowledging that her initial statement was incorrect, or offering any apology. The second prepaid package was reportedly a few ounces over the listed weight. She told me that it would have to be moved into the next-pound weight category and that I could not purchase the additional postage myself. She then refused to accept the package. I have a family member who is a postmaster, and I was advised that this was an egregious way to handle the situation. I was told that, in cases involving prepaid labels, the package can generally still be accepted and the additional postage charged back to the sender’s account. Beyond the package issues, her demeanor was unnecessarily cold, dismissive, and unprofessional. She did not greet me, smile, clearly explain the situation, or make any effort to assist me. When I asked a reasonable question, she simply ignored me. Her behavior made an ordinary trip to the post office an extremely unpleasant experience. There are several kind, professional, and helpful employees at this post office, and it is unfortunate that the behavior of a few unpleasant employees contributes to the location’s negative reputation and poor ratings. Please review this incident, determine whether both packages were handled according to proper postal procedures, and address this employee’s repeated lack of professionalism and customer service. Customers should be treated with basic courtesy, given clear explanations, and assisted rather than ignored or dismissed.
• MM

  mikehoncho

  Jun 6, 2026
  2.0
  Its hard giving them a review. You can meet staff who is extremely helpful, OR you can meet someone who seems they are just power hungry from being behind that desk. For example, I sell alot of things on ebay. I buy my labels off there as they are discounted. I measure and weigh my items. The last time I sent something I think the weight was off by 0.30 of a pound. The Woman told me I had to buy a new label, which i told her i already purchased a label and i would lose my money. Sge didnt care, and I was almost to the point of angry, and i just walked away. Fortunately, one of the workers heard this and she took my package for me. Ridiculous

Frequently Asked Questions About United States Postal Service