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Staples

3.7
(250 reviews)

Business Details

128 Sunset Blvd, New Castle, DE
19720, United States
(302) 395-3910

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in New Castle, DE provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
128 Sunset Blvd, New Castle, DE
19720, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Products & Services

1 list · 12 items

Base + Amazon Lockers/Amazon Returns/iPostal1

12 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

3.7
250 reviews
5 stars
135
4 stars
32
3 stars
16
2 stars
8
1 star
59
  • YL
    Yunchiao Lu
    5 days ago
    4.0
    It has a UPS desk to return or mails but to certain size of boxes allowed Any thing is bigger than 3 textbook size need to go a real UPS store.
  • JM
    Jason Mayele
    Aug 19, 2026
    2.0
    Don’t use their photo passport service. Don’t even try it. I went their to h’get my photo taken for US passport, the photo was rejected. I went back to take another one it was rejected again. To save gas I decided to forget about and use an app to take the photo.
  • JG
    Joanne Graves
    Jul 31, 2026
    2.0
    Went today to drop off Amazon returns. After standing in line with two not small boxes and a package, the guy behind the counter picks up a box and says, "it won't fit, if it doesn't fit in the box, we don't take it". Mind you, they were already in boxes when I brought them in. Where is it advertised that returns can only be a certain size?😤
  • SF
    Samuel Fashina
    Jul 26, 2026
    1.0
    I had a very disappointing experience with Staples' Copy & Print department. The day before our nonprofit's annual event at the local art museum, I placed an order for labels for our lemonade stand. About an hour before the event, I received a call saying the printer was broken. Instead of offering a solution, I was told I could either pay an extra fee to have the order sent to another store or cancel it altogether. I chose to drive 30 minutes to another Staples location, only to arrive and find that they had no record or ID for my order. This caused unnecessary stress and put our event at risk at the last minute. As a nonprofit organization, we depend on businesses to honor their commitments, especially for time-sensitive events. I understand that equipment can fail, but the lack of communication, coordination between stores, and customer service was unacceptable. I expected Staples to help resolve the issue without asking me to pay more or spend additional time driving around. I hope Staples improves how it handles situations like this so other customers, especially nonprofits and community organizations, don't have the same experience.
  • LR
    Laura Russell
    Jul 26, 2026
    1.0
    For the love of god shut this horrendous place down- at least Amazon needs to stop partnering with them for returns- they’re absolutely clueless and rude.

Frequently Asked Questions About Staples

What services does Staples in New Castle, DE offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the operating hours of Staples in New Castle?

Staples is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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Certified August 23, 2026Yext Knowledge Graph
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