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Staples

3.7
(257 reviews)

Business Details

128 Sunset Blvd, New Castle, DE
19720, United States
(302) 395-3910

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
Staples in New Castle, DE helps make work easy for people and businesses of all sizes with the products, support and reliability they need to succeed. Find office, tech, school and Party City essentials like balloons, décor and licensed characters, plus custom printing, shipping, furniture, breakroom, cleaning and business solutions in one convenient place. With expert guidance, 900+ retail locations and free next-day delivery to over 98% of the U.S., Staples keeps work moving. Stop into your local Staples store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
128 Sunset Blvd, New Castle, DE
19720, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Products & Services

1 list · 12 items

Base + Amazon Lockers/Amazon Returns/iPostal1

12 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

3.7
257 reviews
5 stars
139
4 stars
33
3 stars
17
2 stars
8
1 star
60
  • BJ
    Bruce W Athy Jr
    Oct 3, 2026
    3.0
    They could easily rate higher if they were to do a better job with handling AMAZON Returns. What I mean by that is keep a stand by to assist with their AMAZON return intake because it has a tendency to overload with people's returns and the one rep. that's handling returns does her best yet it still gets backed up.
  • JR
    James Rohloff
    Sep 23, 2026
    5.0
    Clean store, fast service by staff.
  • IR
    Imagawa “Jal Okin” Racing
    Sep 9, 2026
    5.0
    Came here to do a bunch of returns, the lady that helped us Adrian, is an angel, and an absolutely wonderful person to have helped us. She literally helped like 6 people while still getting our returns done. Her managing skills were above all, and she was so kind and nice to everybody considering the staff were extremely overwhelmed. Four words. Give her a raise.
  • FG
    Fatima Garcia
    Sep 1, 2026
    1.0
    Today, I went to the store with my cousin to help him pick up an undelivered package he had tried to mail. The staff refused to give it back to him, claiming it didn't have an address and could only be given to the recipient—even though my cousin is the sender and his name is clearly on it. I don’t understand what the confusion was about that because he had mentioned to me that whenever he sends packages supposedly they told him that he’s unable to make his own label? They make the label for him and that’s when they messed up and didn’t add on the address. The manager was rude and extremely unprofessional throughout the interaction. She told us she couldn't give me the package because "it's under a guy's name and I'm a girl." She then claimed she didn't see his name, and completely brushed him off because he only speaks Spanish. To make matters worse, while I was browsing the store afterward, she made a sarcastic comment asking why I was "still here," as if I wasn't allowed to shop. Her behavior was completely unacceptable and felt racist and discriminatory. Wasn’t going to write this review but I always go here never had issues until now
  • JM
    Jason Mayele
    Aug 19, 2026
    2.0
    Don’t use their photo passport service. Don’t even try it. I went their to h’get my photo taken for US passport, the photo was rejected. I went back to take another one it was rejected again. To save gas I decided to forget about and use an app to take the photo.

Frequently Asked Questions About Staples

What services does Staples in New Castle, DE offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What are the operating hours of Staples in New Castle?

Staples is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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Certified October 11, 2026Yext Knowledge Graph
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