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United States Postal Service

1.9
(207 reviews)

Business Details

298 E Main St, Middletown, DE
19709, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 298 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
298 E Main St, Middletown, DE
19709, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

1.9
207 reviews
5 stars
34
4 stars
11
3 stars
6
2 stars
13
1 star
143
  • NM
    Naomi M
    6 days ago
    1.0
    Ordered live chicks express delivery. 5/13 package out for delivery I wait all day and at 6:30pm get an update Customer requested to hold at post office. I never did that! So the next morning I go immediately to the post office when they open only to be told that my package isn’t there. I said really here’s the packaging tracking number goes back into the back and says oh sorry about that so I get home. One of my chicks is dead. The other one is dying all because they lie constantly about where the packages are. They need a serious overhaul on the postal service. They want a lot of money for delivery and then they can’t even do that much This is not the first time this has happened at this post office absolutely horrible.
  • AL
    Alexis Love
    May 13, 2026
    1.0
    Some of the rudest people ive ever met in my entire life work at this establishment. They have no patience, no understanding, don’t talk to people respectfully at all, and have lost my packages multiple times.
  • RA
    Rameez Abad
    Apr 17, 2026
    1.0
    Staff loves to close early instead of 5:30 they close at 5:15. Another failed department of the federal government.
  • CH
    Caroline Hodgson
    Mar 6, 2026
    1.0
    Rude, accusatory, rude, fail to take responsibility for their mistakes, rude, slow, don’t care about appointment times, and RUDE!
  • MM
    Mary Ann Maycen
    Feb 19, 2026
    5.0
    I have been reading all these bad reviews about the Middletown Post Office. I have used this Post Office many times and the employees have always been very friendly and helpful. I had to go there today as I lost my key to my mail box. I was greeted with a smile and was handed all the paper work I needed in a professional way. The line was long and there were only two ( 2 ) employees behind the counter. I was surprised how quick the line moved. I noticed this generation has no patience and is always in a rush. Try and remember to be kind and think that their job is not as easy as it looks, especially when they are short staffed. I suggest spending a day with one of the employees and actually see what all is involved. You may have a different opinion.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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