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United States Postal Service

2.0
(209 reviews)

Business Details

445 Bank Ln, Dover, DE
19904, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 445 Bank Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
445 Bank Ln, Dover, DE
19904, United States

Hours

Monday7:30 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.0
209 reviews
5 stars
34
4 stars
13
3 stars
9
2 stars
11
1 star
142
  • KR
    Kianna Russell
    May 13, 2026
    1.0
    Every time I visit this location the staff are disrespectful and move super slow. Anytime I go in here I know I’ll be waiting for over 30 minutes and it’s only 7-8 people in line. Do not recommend this location at all unless your ok with waiting super long times and dealing with staff with horrible attitudes to customers don’t greet you or anything.
  • MC
    Monique C
    May 12, 2026
    2.0
    It’s unfortunate how severely understaffed this place is, a lot of issue I see around me and with my own packages seems to be just miscommunication. If a package is out for delivery… the app should say that. There’s many occasions in which I’ve had to drive all the way to this location because I get the notification that it’s ready for pickup just to be informed it’s on a truck somewhere. I would call ahead to make sure, and the support team told me the same thing the app does. The wait isn’t bad though, very patient and kind people I just would be saving a lot of time if the notification were actually accurate. Once again I think this location is SEVERELY understaffed. I had a package claimed to be out for delivery at 6am and didn’t get a notification that it wasn’t coming to me til 6pm… which is when they’re closed. So no one was available to send my package or at least update the app for an ENTIRE work day.
  • PJ
    patricia jones
    Apr 30, 2026
    3.0
    There's always a long line. I got what I needed and the teller was nice. I couldn't ask for more.
  • NS
    nivea santiago
    Apr 17, 2026
    1.0
    I’m at the Dover office now it’s 8:12 am and they still have not opened the door
  • MC
    Mark Coleman
    Apr 14, 2026
    1.0
    They basically stolen two packages from me and have no answer to where are they period!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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