Brand Certified
United States Postal Service
3.0(66 reviews)
Certified by United States Postal Service • Aug 30, 2026
Business Details
3401 12th St NE, Washington, DC
20017, United States
Certified by United States Postal Service • Aug 30, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 30, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 30, 2026
About
Certified by United States Postal Service • Aug 30, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3401 12th St NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 30, 2026
Hours
Certified by United States Postal Service • Aug 30, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Products & Services
1 list · 28 items
Explore offerings from United States Postal Service on 3401 12th St NE in Washington, with popular services available at this location.
Reviews
3.0
66 reviews
5 stars
28
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30
- EVEmely VillegasAug 7, 20261.0You guys need to get better ladies at the front, these ladies be rude as hell.
- MBMonica BlairJul 24, 20261.0Ive had a PO Box at this location for several years now. To set up my services was a bit rocky. But its gone from bad to worse. I had to approach management to open on time so i could retrieve my mail, I don't get most mail notifications and I have mail waiting I'm unaware of... but wait there's more. I set up automatic renewal and payment but was met with a demand letter that my box was closed and I had to make payment IN PERSON or loose my box forever. But wait there's more... the new employees have an attitude when you approach them with a complaint and to do the basic services they provide... example... I had a large mailing that needed to be sent via USPS (not FedEx not UPS). I was met with... the teller could only process 10 at a time and I would have to get back in line... there's a lot more but I'll stop there. I say this to say. If I did not need to use them, I would not patronize this entity any longer. And if there were fractions of a star I could rate them, I would.
- IAIbrahima AaquilJul 10, 20261.0I had an unacceptable experience at this USPS location. The issue was not that I was unwilling to wait in line or follow the store's policy. The problem was that the employee failed to communicate the policy when I first approached her. I politely asked for an envelope, and she clearly heard my request. Instead of simply telling me that I needed to wait in line first, she ignored my question and allowed me to stand there waiting. Only after she finished assisting another customer did she tell me, in front of everyone, that I had to get in line, making it appear as though I was trying to skip the line. That was completely untrue. If she knew from the beginning that I had to wait in line, why didn't she simply say so when I first asked? A five second explanation would have avoided the entire situation. When I pointed this out, she responded with a rude, dismissive, and aggressive attitude instead of acknowledging the poor communication. Customer service is about treating people with respect and providing clear information, not creating unnecessary embarrassment because an employee chose not to communicate. I expect much better from USPS, and I hope management addresses the lack of professionalism and customer service at this location.
- RMRoselyn ManusMay 30, 20261.0Terrible customer service!!! Rude and unhelpful.
- NPNathan PhotosApr 25, 20265.0Nice helpful staff. Good advice and service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3401 12th St NE offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passport applications and photos, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday through Friday it is open 9:00 AM to 5:00 PM, Saturdays 9:00 AM to 12:00 PM, and closed on Sundays.
How can I get a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person with proper ID, or apply directly at the Post Office with two valid forms of ID.
Are PO Boxes accessible after regular hours at this location?
Yes, most USPS locations offer 24/7 access to PO Boxes in the lobby; check with this Post Office for specific access times.
What nearby restaurants can I visit before or after my visit to the Post Office?
You can enjoy nearby spots like Reba's Funnel Cakes for bakery treats, Masala Story for Indian vegetarian food, or Murry and Paul's Restaurant for American breakfast and brunch.
What nearby services are available if I need home repair or handyman work?
Nearby, you can find House Doctors of Washington D.C. and House Doctors Handyman offering handyman, construction, and home care services.
Are there any nearby transit or community organizations that could help me navigate to or from the Post Office?
Nearby community services like DMV NSBE Jr. and social organizations may provide local support, while proximity to other USPS locations can assist with postal needs.
How can I contact this Post Office if I have questions or need assistance?
You can call the local phone number at +1 202-523-2137 or visit their website for more information and online services.
Brand Certified Facts from United States Postal Service
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