The UPS Store

Reviews

• DD

  D

  May 19, 2026
  5.0
  They were so nice and patient and helped me figure out how to do my returns. Great place
• EN

  E. C. N.

  Apr 7, 2026
  5.0
  Jonelle just save my life 🥰✨✨✨
• KA

  Kathleen Augusto

  Sep 1, 2024
  5.0
  Love using this location. They are always friendly even if they’re busy. Notary public is also the best and my go-to.
• LL

  Luke

  Feb 23, 2020
  5.0
  I go to this UPS store regularly for Amazon and other online returns. The staff are helpful, attentive, and courteous. I've gotten to know several staff members over the years - they are really great people who provide a great service to the neighborhood. I see a lot of disorganized people go into this store and expect the staff to resolve their problems. I see the staff respond gracefully, though sometimes that means turning them away. The store hours are strict - that's a fact of life at a lot of businesses. I don't think it's valid to complain about that. I have walked in minutes before closing - I've always been served in those situations but the staff have a ton of work to do loading trucks and such around closing time. I do not recommend going to the store really close to closing - for your and the staff's sake. Just go during the normal hours. They're much better than USPS's hours as it is.
• KW

  Kaden Weaver

  Aug 23, 2017
  2.0
  If you're looking for effortless customer service, don't come here or use UPS. I tried to use the UPS online site to print at this store and it didn't work. Then I was told to send an email with instructions for printing to a direct store email. I did so and arrived at the store ~10 minutes later to find that no one knew anything about my print job, nor could they access the email account to which I'd sent them the documents. I was rudely told by an associate that I could just use the computer to log in to my email and print my documents (aka I compromised the security of my accounts b.c. UPS's system is atrocious). To be fair, they did give us free paper clips, allow us to use their white-out, and the other associate was very helpful at scanning our documents. Until UPS can show improvement in the printing customer service department, I'm using FedEx Office. (Btw why is it not called FedEx Kinkos?)

Frequently Asked Questions About The UPS Store