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United States Postal Service

2.2
(140 reviews)

Business Details

135 Grand St, Waterbury, CT
06701, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 135 Grand St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
135 Grand St, Waterbury, CT
06701, United States

Reviews

2.2
140 reviews
5 stars
37
4 stars
3
3 stars
5
2 stars
6
1 star
89
  • PB
    POLIANA DIAS Br
    Jul 24, 2026
    1.0
    Bad bad services
  • SM
    Shawn Miranda
    Jul 22, 2026
    1.0
    This P.O is terrible, I hate leaving bad reviews but ever since I moved here I've had over 6 undelivered packages/pieces of important mail (some where sent back). Every complaint they claim "it must've been a new carrier". They're miserable over the phone and DO NOT want to help u find your missing UNDELIVERED mail. THEY EVEN LOST AN ITEM I SOLD ON EBAY. They can't seem to get my building address/unit number right. I literally have my P.O Box set up IN A DIFFERENT TOWN because they are so bad. I only go here to drop stuff off and hate it because of the stress they've caused me.
  • CA
    Christa J. Ahearn
    Jun 30, 2026
    4.0
    Was there on a Thursday afternoon and it was quite, no lines, and clerk was very helpful on postage options.
  • DL
    Doree Lecaros
    Jun 23, 2026
    5.0
    I have always had very good experiences at this post. The staff are extremely patient. Plus the building is a beautiful example of Art Deco architecture.
  • BB
    Brenda Bayne
    Apr 22, 2026
    1.0
    TERRIBLE CUSTOMER SERVICE, SHOULD BE A 0 STAR RATING!!! THE ROBOTS KEPT REPEATING THE SAME THING OVER AND OVER, NOT ANSWERING OR LISTENING TO MY QUESTIONS OR REQUESTS AND WOULD NOT TRANSFER ME TO A LIVE CUSTOMER SERVICE AGENT!!! PLEASE GET RID OF ROBOTS AND BRING BACK LIVE PEOPLE FOR CUSTOMER SERVICE OR AT LEAST, MAKE THE REPAIRS NECESSARY FOR GOOD CUSTOMER SERVICE FROM THE ROBOTS!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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