Good Sam Finance Center

Reviews

• MK

  Michael Kemp

  Feb 16, 2023
  1.0
  Yup may as well jump on the bandwagon this so called finance company is pathetic no wonder so many bad reviews how do they stay in business!!!!!
• JM

  John Motley

  Jun 5, 2019
  1.0
  As a Good Sam member, I contacted the Good Sam Finance Center to refinance our 2018 Entegra Cornerstone 45W. The process started out well with the online application and almost instant approval, but it went downhill from there. Ricky Aubrey is the most unresponsive individual that I have tried to work with in many years. He does not answer his phone, nor does he respond to e-mail or voicemails. Natasha is the worst customer service representative that I have dealt with in many years and she has no business dealing with the public. Jim Pena is the Supervisor and he also doesn’t answer his phone or return phone calls. Because I couldn’t reach Ricky or Jim, and Natasha was so unhelpful, I left messages for three other people and never got a response from any of them. This process has been dragging on for two weeks! This company is so bad , that I am reconsidering my relationship with the Good Sam Club, as I can’t believe you would tarnish your reputation by affiliating with this type of bank. Bank of the West needs to rethink their whole RV finance division.
• JW

  Jesse Wolf

  Apr 30, 2019
  1.0
  It is impossible to get a loan through them. They will pull your credit and approve you within 24 hours but they will never call you back or reply to emails after that. I have called and left a message every day for the last 13 days with no reply. What a waste of time.
• JG

  Jaimee Gauthier

  Aug 15, 2018
  1.0
  They do not respond to email or call you back!