The UPS Store

Reviews

• TR

  Tiffany robertson

  Sep 24, 2026
  1.0
  Price gouging. Quoted almost $200 for dollhouse furniture. This is the first UPS store that wouldn’t let me provide my own shipping label thru my ups account. Reporting to BBB and to corporate. Holding dollhouse furniture hostage until I pay their astronomical shipping charge. Would never recommend this store.
• BH

  Billy Hicks

  Sep 17, 2026
  5.0
  The best UPS Store location by far. It gets busy, but everyone one working there is kind and patient with every customer. Friendliest, most knowledgeable UPS Store and staff.
• AS

  Arthur Stevens

  Sep 13, 2026
  1.0
  How do you lose a package that was dropped at the store with the company's return label? The person at the desk may have been new, she seemed confused and it took her about 30 mins to complete my transaction...no one has an answer and they have no management on weekends, how convenient....do better UPS!
• AO

  Alisha Ocasio

  Sep 13, 2026
  1.0
  Update: no actual customer service attempt from store but they had the time to reply my Google review! STAY AWAY FROM THIS LOCATION IF YOU EXPECT ACCOUNTABILITY AND GOOD CUSTOMER SERVICE! They are a joke! I went in with 3 packages 2 for Amazon and 1 for Rock Auto. The Rock Auto package never arrived and the store has no explanation. They provided me with a customer service number that was closed. When I went into the store they had no management available on the weekends and wrote my information down to give to the "boss". Stay away from this place if you actually expect your package to arrive, even with a prepaid label!
• JO

  Joseph Ouimet

  Sep 4, 2026
  5.0
  I'm brand new to mailing stuff on-line. I needed some help and Camyrn was right there to oblige. He didn't make me feel dumb when I askeded a bunch of dumb questions.I appreciated that he was helpful and explained how to do things. Future manager... if he isn't already

Frequently Asked Questions About The UPS Store