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United States Postal Service

2.1
(124 reviews)

Business Details

16 Washington St, Norwalk, CT
06854, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 16 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16 Washington St, Norwalk, CT
06854, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:30 AM - 12:30 PM
SundayClosed

Reviews

2.1
124 reviews
5 stars
28
4 stars
6
3 stars
0
2 stars
5
1 star
85
  • BU
    Bryan Urrea
    Apr 3, 2026
    1.0
    The person attending the counter on Friday 4/03/26 was so rude that I had to write this review. Don't get your passport here, went to get an application at this location and the person attending told me they have no more applications and previous customer got the last one, asked her simple questions like when new applications are going to be available and she refused to answer and just told me to do it online on really nasty attitude, just wanted to know when can I come to get a new application. She literally told me she doesn't know when they are goin to have new applications and that she is the one making them.... All the reviews are on point don't waste your time at this location, she should be fired and replace.
  • GR
    goose Ruiz
    Mar 24, 2026
    1.0
    This is one of the worst us post office I been how you make an appointment for a passport for 4pm I get at 3:50pm and at 4:40 they lady at the front said 2 times am looking for a supervisor and you can hear everyone in the back making jokes, and no one helps you. Please take you business to another USPS THIS IS THE ABSOLUTE WORST.
  • JC
    Jax Cristian
    Jan 5, 2026
    1.0
    Such rude and unprofessional staff.
  • CS
    Chrysa Scofield
    Oct 17, 2019
    1.0
    Terrible service, stuff don't know how to do their job right. If I could I would give them 0 stars...
  • DG
    Daniel Giannattasio
    Nov 19, 2012
    2.0
    absoluely horrible service. the women behind the desk not once but TWICE put the wrong zipcode in the computer on my package causing it to go and get lost somehwere completely random. go to the one on belden avenue in norwalk, the people in this one are crackheads who dont know how to use their computers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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