RXO

Reviews

• LS

  LD Stevens

  Jul 21, 2026
  1.0
  I ordered a new washer 6/30 that was supposed to be delivered by 7/13. Today is 7/21 and it has been sitting in the North Haven facility since 7/7! I have called customer service numerous times with no resolution and no call back. Of course there is no local number to call. My tracking info says Tracking Stopped 7/7. UGH this is SO frustrating!! Maybe my delivery is an exception but I’m not sure how they can stay in business if this happens often
• DM

  Dylan Mulherin

  Mar 6, 2026
  5.0
  Great staff... Efficient at there job 👍
• JG

  Jeffrey Griffin

  Dec 19, 2025
  5.0
  UPDATE: Although I initially ran into some hiccups around my delivery, Joana from RXO took care of the issue super quickly, was incredibly friendly and a great help. The delivery team did a great job - they came right on time, were super professional, clean and got everything set up quickly. A huge thanks to Joana, and the delivery team (lead by Rich) and RXO.
• BP

  Barbara Piotrowski

  Sep 28, 2025
  5.0
  After reading these negative comments about RXO, I was understandably a little apprehensive to have them deliver my curio cabinet today. At around 9:30 this morning, I received a call from the RXO driver saying they were 20 minutes away from my home. True to their word, they arrived as scheduled. Three young men quickly sprang into action and soon enough they brought my heavy curio inside and placed where my husband and I wanted it to go. They then carefully stripped away all the packaging to be promptly thrown into their truck. They inspected my curio for any shipping damage. The three young men were professional, worked expediently and were very kind. And I told them so. I gave them each a bottle of water and my husband gave them a tip.They found our townhome easily enough as other delivery’s from different vendors often had trouble. These young men worked great as a team. My husband and I loved the service we received from RXO. I had called RXO first thing in the morning around 8:30. A young lady immediately answered verifying the time of arrival without hesitation. All in all, my husband and I had a wonderful experience with RXO. Thank you to those three young men…I didn’t get their names. They made my day!
• GG

  Greg

  Jul 14, 2025
  1.0
  Delivery guys dropped my new fridge on its side and damaged it. Took it back saying they would bring a replacement but instead I was issued a refund and since the fridge was part of a bundle deal I have to pay an extra thousand dollars to get a new one on its own or I can return the rest of my bundled appliances for a thousand dollar restocking fee. Beware of this shady company.