The UPS Store

Reviews

• DS

  David Silva

  4 days ago
  1.0
  DO NOT GET PASSPORT PHOTOS HERE. Avoid wasting your time. It's expensive and they have to no idea what they are doing. To be fair, they were very nice and even took and printed an extra set of photos since the first one were veeery bad (they improved, but second batch was also not good enough). They just don't have the knowledge and equipment to do a proper job. The lighting will be off, pictures will be off center, and the quality is not the best as they only have a mediocre camera. Just go to Ross Imaging Center in Hamden, similar price and the quality is much better. Do not waste $21 for two bad photos that would definitely get rejected in applications for most countries.
• WZ

  William Zackary

  Sep 26, 2026
  1.0
  The big lady gets mad at customers and has a rude tone; she doesn't even do anything, she just walks around being useless, staring at people just to be annoying and stating the obvious, like, "Yes, I know these have different numbers."And the kicker she wanted to inspect my package and treated me like shit. The cashier is nice and the lady with glasses is too. Avoid the big lady at all costs if you don't wanna get 20 questions at a crisp 10:30 in the morning
• YS

  Yéléna Schwartz

  Sep 12, 2026
  1.0
  The staff is unbelievably rude.
• MH

  Michael H

  Sep 8, 2026
  1.0
  Horrible staff can’t even get correct grammar on a label. They charged me $35 for a small package to get canceled and returned ground when the phone operator said it was no cost. On top of that, I had to do two 20 minute phone calls just to get a package canceled because the first operator on the phone doesn’t know what they’re doing time to start using a different shipping company.
• DF

  Diana Grace Francisco

  Aug 24, 2026
  1.0
  Their notary service sucks so bad! The guy wearing whatever on his head with long beard doesn't want to accept our witnesses for notary so we can save money and he wants their employees as our witness which is absurd! The last notary we did here went well and she told us to bring witnesses to avoid paying $5/person.