Campus Customs started in 1975 when our father opened a Yale University memorabilia retail store directly across from the campus. The store is still open at that same location, and although our father is retired now, we continue to run the company, keeping his exceptional customer service tradition and ethical business practices as our top priorities. In short, we love what we do, and we love building long-term relationships with our clients.
Having everything housed in one production facility next door to the original store allows for quick turnarounds and gives us a competitive edge in the fast-paced, modern marketplace, while retaining a warm, team-built atmosphere.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.