CSnotepad is based in Brighton and helps businesses stay on top of their customer enquiries. We respond to enquiries on your behalf across multiple channels including phone calls, email, website forms, live chat, WhatsApp and social media. Many of our clients also receive enquiries through platforms such as Google, Facebook, Instagram and Checkatrade, and our UK-based team ensures every message is handled promptly and professionally. We take messages, respond to enquiries, capture leads and make sure nothing gets missed. If your business is receiving customer enquiries from multiple places but struggling to keep up, CSnotepad provides a reliable outsourced solution that keeps you responsive, professional and easy for customers to reach.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.