Brand Certified
United States Postal Service
3.2(28 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
62 Kensington Rd, Berlin, CT
06037, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 62 Kensington Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
3.2
28 reviews
5 stars
12
4 stars
3
3 stars
2
2 stars
1
1 star
10
- AAAnn AndrewsMay 7, 20265.0Postal worker motioned for me to put my many packages on the table near the window while I waited.
- AAAmyBro97May 6, 20261.0My experiences here have been awful. The employees are so rude. There is one guy who either will review himself on the screen for the customer survey or tell you how to review by telling you to press the green face. When I first started going, he gave me these massive black sharpies to fill out shipping addresses on boxes with. So they looked awful. He didn’t bother telling me I could spend just a couple dollars on a label so that I could write it in pen instead. I also called up after leaving to ask them to please place a fragile sticker on my package. I could hear people giggling in the background after being transferred over. I spoke with the same guy. He told me it wasn’t possible because the truck already came. Then he hung up on me. Then there is another guy there who tells you to have a good day and then proceeds to throw the receipt on the counter instead of handing it to you. Needless to say, I eventually had enough and started going to another location. Idk how any of these employees got hired to begin with. Terrible customer service.
- JJJoe JohnFeb 25, 20261.0Mail delivery taking another day off today because of the snowflakes?
- KYKaram YounJan 7, 20265.0Lady at the front was quick and kind! Thank you for your service!
- DCDavid ColburnSep 29, 20174.0Nice staff, on-site PO Boxes
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service location in Berlin, CT?
The United States Postal Service is located at 62 Kensington Rd, Berlin, CT 06037.
What are the operating hours for this Post Office?
Monday to Friday, it is open from 9:00 AM to 5:00 PM; Saturday from 9:00 AM to 12:00 PM; and it is closed on Sundays.
Does this Post Office offer passport application services?
Yes, many Post Offices, including this one, accept first-time passport applications and some can take passport photos. It is recommended to complete and print your passport application before applying.
Is an appointment needed for passport services at this location?
Yes, most Post Offices offering passport services require scheduling an appointment through the online scheduler. Some locations also have limited walk-in hours.
Can I get a passport photo taken at this Post Office?
Yes, passport photo services are available but require an appointment via the online scheduler. The fee for a passport photo is $15.
How can I get and access a PO Box at this location?
You can apply for a PO Box online or in person at the Post Office, with valid ID and completed application if applying in person. Most locations offer 24/7 lobby access to PO Boxes, but hours may vary.
What nearby places can I visit after visiting the Post Office?
Nearby attractions include the Berlin Historical Society and Lucille Micacci Memorial Park, both offering opportunities for cultural enrichment and leisure.
Are there nearby dining options around the Post Office?
Yes, nearby dining options include Cafe Busy Bean, Kensington Pizza, Busy Bean cafe, and Dairy Queen for various coffee, pizza, and fast food choices.
What financial services are available near the Post Office?
Nearby financial institutions include Webster Bank and Bank of America, which offer a wide range of banking services and ATMs for your convenience.
How can customers find more information or schedule services online for this Post Office?
You can visit the official USPS website linked for this location or use the online scheduler for appointments, PO Box reservations, and passport services.
Brand Certified Facts from United States Postal Service
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