The UPS Store

Reviews

• RP

  Ross P

  Jun 19, 2026
  5.0
  Ricardo was very friendly, professional and helpful
• SS

  Skye Stege

  Jun 5, 2026
  1.0
  The employees working this afternoon (June 5th 2026 at 2pm ish) were just the worst. So unhelpful with my Amazon returns, rolling their eyes and just being purposely rude- right from the jump. It was such an unpleasant experience.
• RB

  Reilly Bates

  May 25, 2026
  1.0
  If you value getting your mail look elsewhere for a mailbox. I turned in junk mail from a previous box holder to the front desk, and so they put a hold on my box and didn’t allow any mail (even item addressed to me, the box holder) for 2.5 months until the issue was discovered by myself. I never received those items and do not expect to at this point. For a small letter box that costs over $60 per month, they never made effort to track my mail down or make amends for their error. Apparently I missed a couple birth announcements, holidays, birthdays, etc. Don’t be scared off by the line at USPS, they are just short staffed, it is a much better place to received mail.
• KP

  Kai Prechtl

  Feb 3, 2023
  1.0
  Used to be a decent store. Only open every other Saturday but they don't post which Saturday on website or door. Hours fluctuate from posted hours. Shown up on many occassions where the store was closed despite showin open hours to the contrary. They need to get it together and do better - especially since the box rate almost doubled in 2022. More cost, less service.
• CD

  chris dixon

  Aug 13, 2021
  1.0
  The workers were very nice to me while i was there and even on the phone both times however my package has seem to have gone missing. The store tells me it is at sorting facility but UPS said they have no record of a package ever being picked up at all only that the label was created. If my package magically appears and does arrive lll change my review but i doubt it will show up since i have gotten two different stories from the store now which sucks since it had gifts my for my kids in it. Update filed a claim but had to do it thru ups since the store refused to file it. However i also got no where with the case since ups has not been of any assistance. I would avoid shipping packages from here

Frequently Asked Questions About The UPS Store