The UPS Store

Reviews

• AR

  Aaron Reitsema

  Jan 30, 2026
  3.0
  $13 for a 14"x14" box for a pre-paid Amazon return is crazy.
• SQ

  Sharon Q

  Dec 18, 2025
  5.0
  Scott was wonderful to work with today as I mailed some larger letters that needed metered postage. Thanks Scott, for the warmth and friendliness.
• HS

  Heather Sherman

  Nov 29, 2025
  5.0
  They’re always busy but efficient and helpful. Today I called (knowing it would be very busy) to see if they could help me track a package with my phone #. They returned the call within 30 minutes to let me know it would be delivered today. Very appreciative they were able to resolve my issue quickly.
• JL

  Jen Lemon

  May 22, 2025
  1.0
  Called and asked a simple question and was told that they probably couldn't do what I had in mind when I hadn't told them what I had in mind. Same guy. That was an absolute jerk to me when I went in to mail a package a couple of weeks ago. I don't know why they keep someone with such a bad attitude around.
• AE

  Amy Ellsworth

  Apr 18, 2018
  1.0
  Horrible! I got sent away, when I easily had everything they needed to print a shipping label! Instead I was told I needed to do this on my end, to get with the person who I was sending it to. And why? I had the person's address, they just needed to print the label! I have to admit, im new with this process and it was the 1st package shipping through UPS, yet I was misinformed to how it worked! I went to another UPS store for them to so easily print a label with the address. I'm so aggravated for being so misguided!

Frequently Asked Questions About The UPS Store