United States Postal Service

Reviews

• DP

  Daria Pozdniak

  Sep 23, 2026
  1.0
  I had to visit this location twice to ship a business related return. The first time, I explained to the employee that I had never shipped a package this way before and specifically asked for help making sure I prepared and labeled it correctly. He told me to write the address directly on the package with a marker. When I asked whether I should also write the tracking number on it, he said, “No, unless you want to deliver it to me.” When I looked at him because I was confused, he said, “I’m kidding, honey.” I did not find that appropriate or professional, especially when I was genuinely asking for help. I had forgotten my wallet that day, so I had to return the following day. I explained everything again to a different employee and asked him to make sure the package was prepared correctly. A new label was printed and placed on the opposite side from the original label. I don’t know whether the label placement had anything to do with what happened, but I expected the employee to make sure the package was properly prepared after I specifically asked for assistance. At the end of the transaction, the second employee told me that the package “may arrive or may not arrive.” I found that very concerning, but I had already followed the instructions I was given and paid around $20 for shipping. About a week later, the package was returned to me without reaching the recipient. Even more concerning, the tracking information still does not show that the package was returned to me. If I had not personally checked my mail, I would have continued waiting and could have lost even more time. This was a time sensitive business shipment, and because of this situation I have now lost a week and may have to pay around $70 for Express shipping to meet my deadline. I understand that regular USPS shipping does not guarantee a specific delivery date. That is not my complaint. My concern is that I asked USPS employees for help because I wanted to make sure I was doing everything correctly, followed the instructions I was given, paid for the service, and the package was ultimately returned without being delivered. I hope USPS reviews what happened at this location. Customers should be able to expect clear instructions and professional treatment when they specifically ask employees for help.
• KR

  Kevin Roth

  Sep 10, 2026
  5.0
  Every time I go to this post office, the people go above and beyond to help me out. I wish all places I went to had service like this.
• AK

  Anil Kumar

  Aug 27, 2026
  5.0
  Excellent customer service.
• JP

  John P

  Aug 26, 2026
  5.0
  Fast, I had no issues
• SC

  Shaqueena Campbell

  Aug 4, 2026
  1.0
  Went in to pick up my mail due to HOA not fixing our mailboxes and was treated so poorly. Danielle insisted on ID’ing although her co worker Cat did not ID and then Cat told Danielle “I always ID” and Danielle said “I know you do” . Inaccurate I have been to this location 3 times to collect my mail and was never ID’d once. Danielle’s customer service needs improvement , including the judgmental look she gave me before I even approached the counter.

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