The UPS Store

Reviews

• DB

  Dan Bembridge

  Jun 25, 2026
  5.0
  Great service! They provided extra service for my heavy tradeshow equipment. THANK YOU!
• GS

  G. Shalanda

  Jun 19, 2026
  5.0
  I worked with Isaiah yesterday he was very professional and patient! His customer service was wonderful . The whole staff is Great! I should have did a review long ago , Isaiah stuck out and reminded me to finally do a review. Thank you store 2727 keep up the Great work!..
• XZ

  xue zhang

  May 31, 2026
  5.0
  The staff is very friendly and it was easy to check out
• AS

  Allison Stephens

  May 27, 2026
  5.0
  The most helpful and efficient team. They are always willing to make things easier for you, and I never walk away worried. Highly recommend!
• RS

  R S

  Apr 25, 2026
  1.0
  This place has really gone down hill. The staff here say that the franchise owner won’t supply tape, yet they have packaged and sent items for me 20+ times in the past. I’ve never expected it, but since they have always done it- I came in today asking for assistance with packaging. The brunette girl refused to do it this time so the store priced gouged me $6 for a roll of tape that costs $3 at target. The brunette girl then proceeded to take papers out of my packages which mixed them up. Please tell me, if you can’t package something for me, why are you pulling labels out of the bag? For all I know my two separate returns are now going to be going to the wrong location because of this. Terrible customer service from the brunette girl and tall red head man. He kept huffing and puffing and when I pointed it out, he say it was “it’s all he could do to deal with me while on the clock.” I come here all of the time and have never experienced anything like this. I just got back from Texas where I mailed items home, at that UPS store they bubble wrapped, taped, did EVERYTHING that you think a full service shipping center would do. The services offered should be the same at every UPS store, and not up to cheap franchise owners. UPS Greenwood Village is going downhill and I’ll be reaching out to HQ about this Message to the manager: i don’t want anything for free, hence why I paid for the tape and LEFT IT FOR THE NEXT CUSTOMER YOU WANT TO SCAM. Yes, the labels were prepaid- so why would tape and packaging not be included???? I never called myself a victim and I never verbally abused anyone, i might have said that your store staff is incompetent bit that doesn’t warrant verbal abuse . Please pull the video up! The brunette took papers out of bags she said she “wouldn’t package” and mixed the labels up. Still doesn’t make sense. You’re an angry old man and I’m not even going to say anymore. Just contacting the franchise owner and corporate about your lack of customer service and people skills in general, maybe try a Game Stop.