United States Postal Service

Reviews

• CM

  Charlotte Moe

  6 days ago
  5.0
  All the staff I have interacted with here have always been so friendly kind knowledgeable and helpful.
• RL

  Roberta Lowderback

  May 9, 2026
  1.0
  the 2nd Saturday in May was suppose to be a food pickup for the foodbanks. Received notices to this all week but today, nothing. Attempted to call this office and their AI kept changing my question to a missing package. It to 6 attempts to the AI to understand I wanted a representative and than there is a 21 min hold. I did put in for a call back but they need to work on their AI and the scanning of messages notifications for people who are have advance notice.
• SG

  SJ G

  Apr 11, 2026
  2.0
  Signs on wall.say they open at 9... But don't open until 9:30
• AM

  Anissa Nicole Mackintosh

  Apr 9, 2026
  5.0
  I just recently moved back to the front range from Grand Junction. Long story short, I learned about the USPS new policy regarding having to have your ID match your current address. I had a lot of different addresses from November 2024 to about August 2025, due to my circumstances at those times. I didn't change my ID to any of the temporary addresses and wanted to do so when I had a permanent address. So in finally moving back home and moving to the Thornton area, I needed a very important package mailed to me ASAP. I didn't realize that USPS would leave a "new resident green card" in the mail box at my new address and that it needed to be filled out before it would be considered "vacant." Because of this my package had gotten "returned to sender" for attempting to be delivered to a "vacant" address even though it's not and I live here now. I called the general USPS line and learned about the new policy. I was very frustrated because I understand the need to have a current address on an ID but lets be honest, the DMV is hard to plan during a M-F, 9-5 job. So I had to call my local post office to try to see if they could help me. I had the complete pleasure of getting a kind gentleman named Thaddaeus (I hope I spelled that right Thaddaeus sorry if I didn't, I know there's an "A" in your name like you told me but I lost the paper I wrote it on and for the life on me can not remember where the "A" goes!) Not only did he find my package, he held it for me so that I could pick it up directly at the post office! AMAZING WORK!! That's the best customer service I think I've ever received from USPS -- and lets be honest the USPS can be frustrating, but he truly made such an impact on my opinion of the USPS. Thank you kind sir! This gentleman deserves a raise and the recognition of doing an above and beyond fantastic job in helping me! Thank you times a million, you are the best! I would love to work with him for all my questions and inquiries in the future!! Applause! Applause! Applause! Standing ovation! :) :D
• PP

  Perla P

  Mar 28, 2026
  5.0
  La persona que me atendió fue muy amable, gracias 😊

Frequently Asked Questions About United States Postal Service