The UPS Store

Reviews

• MR

  Mohd Ramahi

  May 12, 2026
  5.0
  Will was amazing!! He made everything easier for me & the whole staff crew are phenomenal
• RH

  Raymond Hubert

  May 8, 2026
  5.0
  I've been here many times and mostly felt transactional. My latest visit, during a heavy snowstorm, they went above and beyond. Had to expedite a foam core poster and with their help was able to repackage, condense and ended up saving $200! Took some time and that's what I appreciate. Get to know the staff because they seem to care!
• GR

  Gregory Rucker

  Apr 28, 2026
  2.0
  Rude, ignored me while stepping away to help other customers who were already being helped by another employee, charged $2.99 to print one piece of paper, while also getting notary services. Overpriced and slow.
• KP

  Kushan Patel

  Apr 26, 2026
  1.0
  Usually I have my boxes taped and labeled ready to go. But I had left my tape at home today. This is the first ever UPS that has said they charge for tape in cases like this. Won't be seeing me here again!
• SD

  sean diehl

  Apr 7, 2026
  1.0
  This was an absolute mistake of a location. I only used it because it was the closest option when I needed a PO Box, and I regret it. The pricing is outrageous and feels predatory. The exact same box at this location cost me over $700, while another UPS Store about five miles away was around $300. That kind of gap is indefensible. Customer service is nonexistent. Staff were combative and unprofessional, and they even harassed an associate of mine who was doing nothing more than picking up a package for my business, with written authorization. The entire operation seems designed around charging for everything possible rather than providing basic service. To make it worse, they repeatedly claimed “policies” that were clearly owner-created, not standard UPS Store policy. That is a major red flag and says everything about how this location is run. Avoid this location. Go to the Larimer store instead if you can—unless it’s owned by the same franchisee. Well sure enough the OWNER called me to tell me he wanted to cancel my box because of the review 🙄. Let that sink in. Think about what that says if you have any issue with this location. He is charging double over other locations and creates hurdles for a small business to do business thru them. His answer, I am going to cancel your box. Anyone reading this... think about how that sounds. Is it wise to do business with them. I needed to out of necessity to my staff. His reviews are already not great. Stupid is as Stupid does if you read and then go do business. The owner replied and tried the strawman approach. Well why did you sign up or stay. I signed up as it became contractual and hoped going forward things would improve. I just received a other PO Box at another location, TOTAL cost $420. Even add 3 months cost to the new bix, it is STILL SIGNIFICANTLY LESS, I have the RECEIPT in writing. I have the RECEIPT from this store, Winder if the owner wants me to post as well so ALL can see? Consumers can do as they please. This store already has bad ratings. There's a reason. I am just another bad review. FACTS are facts. I have the receipts, get almost double charged here or take your business elsewhere.

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