Primo Brands Delivery

Reviews

• JA

  Juan Arturo Alvarado

  Apr 30, 2026
  1.0
  Worst warehouse in Denver even if you came 3 hours before your appointment they don't give you dock until 2 hours after your appointment, they really worry about drivers wear a safety vest but they don't even care about do their job right , after when you go to check what's going on you realize they left , they give dock at 4 pm and they leave at 3 how is this possible?? And you ask nobody knows o guy from maintenance had to call to supervisor who wasn't even at the plantb IF YOU CAN AVOID THIS WAREHOUSE DO IT!! PEOR BODEGA EN DENVER , AUNQUE LLEGUES 2 HRS ANTES NO T DAN PUERTA HASTA 2 HRS DESPUES DE TU CITA , NADIE SABE NADA LOS DE OFICINA ESTAN MAS PREOCUPADOS POR EL CHALECO QUE POR HACER BN SU TRABAJO , SON MUY PREPOTENES Y MAL EDUCADOS LOS QUE TRABJAN N LA OFICINA SI PUEDEN EVITAR ESTA BODEGA EVITENLA !!!! NO PIERDA SU TIEMPO Y NI SIQUIERA PAGAN BN LAS CARGAS
• AG

  Anne Gallegos

  Apr 14, 2026
  5.0
  Chris Q is very professional , polite and did a great job! 10 stars!
• DD

  Dean

  Mar 24, 2026
  1.0
  Incredibly rude office lady. I just won't pick up here anymore. Im new to reefer, (coming from hauling new cars), these shippers are so rude and condescending for no reason. Very unhelpful.
• MS

  michael sergeeff

  Feb 18, 2026
  1.0
  This is the worst company I have ever worked with. Do not do business with this company. Rarely do I go out of my way to leave a negative review for a business. The delivery drivers do not know anything, and there are no local representatives to ask questions to. It is very impersonal, if you have an issue, the customer service is terrible. You have to speak to someone in India who has to relay every question you have with someone from the company. Every phone call wastes 30 to 40 minutes of my time. I tried to cancel my account and it took them three months and numerous phone calls to get them to stop charging me for a dispenser that they picked up months earlier. This is not a business, it is a machine and you will get caught up in its cogs with no way out. Get your water from somewhere else.
• RM

  Rona Moore

  Feb 10, 2026
  1.0
  Update I was told to contact the email below and SURPRISE no answer back.! Meanwhile they still have not cancelled my account after requesting several times to cancel and was told it was cancelled in NOVEMBER. This company has definitely gone way down hill since the merger. I would give negative stars if I could. The change in name came with crappy service and missed deliveries but I was still charged for them. I have tried to cancel my account since November and some how it's still open even though my equipment was picked up and I have not gotten any deliveries since November. They just took money out of my account for items I have never gotten and still refuse to close my account. This place is a joke. Liars and thieves.

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