DHL Express Service Point

Reviews

• MQ

  moses qandah

  Jul 10, 2026
  5.0
  Elvia and Jorge are amazing helpful guys
• LC

  Liana Calderon

  Jun 17, 2026
  5.0
  Luis was amazing in helping find the best method for shipping my package overseas. Amazing experience!
• CM

  choco Madrid

  Jun 16, 2026
  5.0
  I visited your location today and Luis was really helpful thank you I will see you next month
• JB

  Joseph Belloso

  Jun 16, 2026
  5.0
  Always very fast service and very helpful! Luis is always very thorough and makes sure we have what we need to get our shipments out
• RD

  Rick Dreiling

  May 22, 2026
  1.0
  The most precise information on when my package was going to arrive was a four-day window, starting today May 22, 2026. DHL did not use an email, text, phone, or tracking information to narrow down when they were going to make a package delivery that required a signature. When the delivery person arrived, I was using the bathroom, and got to the door in about 2-1/2 minutes. (I know when the delivery person arrived at the door because, as usual, my dog, located inside the house, barked repeatedly.) When I opened the front door, the delivery person had already driven off, not just left the front door. So, at any time over a four-day window, I was expected to get to the front door in less than about two minutes. I am 76 years old, and I have never dealt with a delivery company with such poor service. Furthermore, it was then my responsibility to prevent a repetition of what had just happen, and the delivery person had not even left the name of his delivery company. To find the delivery company's name, I had to wait over 20 minutes on the phone to talk the company, originating the shipment. Armed with that name, I tried to contact DHL to avoid a repetition. Neither the local nor national DHL phone numbers led to a person. To investigate a delivery, all the DHL automated systems required a paybill number (which also went by other names). The automated systems send me back again to the originating company to get a paybill number, which I had yet not received. Working with my iPhone and computer, I created an DHL account where I (a) learned that next delivery attempt would be made May 26 and (b) asked for notifications by text or email. The delay in delivery is long because today is the Friday, the day before the long Memorial day weekend. Between now and next Tuesday, I will lose many hours of work because the package contained my new computer.