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USPS self-service kiosk
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United States Postal Service

2.2
(304 reviews)

Business Details

15355 E Colfax Ave, Aurora, CO
80011, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15355 E Colfax Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15355 E Colfax Ave, Aurora, CO
80011, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 28 items

Explore offerings from United States Postal Service on 15355 E Colfax Ave in Aurora, with popular services available at this location.

USPS Services

28 items

Services

BIOBIORT
BIOIPPA
BIOIPPB
BULKMAILACCEPT
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.2
304 reviews
5 stars
71
4 stars
19
3 stars
12
2 stars
13
1 star
189
  • GR
    Gabriela RTT
    4 days ago
    1.0
    Asian women was very rude and mean I had appointments for my kids passport she told me that we weren’t going to be able to get the appointment bc I was late and I did have time for my other 2 kids appointments and she said okay you only have time for 2 and the place was really empty and then she change her mind and said NO You need to reschedule it I was like omg that so rude like I know I could fill the forms while they were taking my kids pictures but she change her mind and say NO , horrible costumer service , I can’t believe that she said okay you have time for 2 and then change her mind , the worst part was that I did have time to get 2 of my kids passport because for those two we did attend on time , I was knocking at the door and she took her sweet time to open the door ofc she was going to denied it, there is not humanity this times what type of humans treat others like that , I don’t know how this work but for the amount of complaints they need to at least take a small time of consideration to read all the reviews and apparently the Asian lady has already so many…
  • CC
    C
    6 days ago
    1.0
    I was told to knock. I knocked and was greeted with hostility. After reading other reviews is there anyone else in charge of this place? I was told by this guy to 'not let the door hit me on the way out'. Photo from another review..I had my papers but its confusing. I did not know I needed an appointment on a Thursday. The place was nearly empty at 3p. Suprised at the hostility from the guy. The ladies just kept their heads down. I hope he does not sabatoge my appointment tomorrow.
  • FC
    Fc Coul
    Jun 17, 2026
    1.0
    Altura is the worse place ever to get a passport service from. Zero costumer service attitude, the front staff, an Asian woman extremely rude and unclear in explaining basic things concerning your passport application. She refused an original birth certificate of a teen for identification. That was absurd to me because as a parent I presented my identity that wasn’t enough for her, she rushed me out with a hostile tone and couldn’t reschedule or nothing…….don’t ever waste your time going to this facility
  • TA
    Tyra Attaway
    May 22, 2026
    2.0
    Bruce was extremely rude & confrontational with multiple customers during my visit (White older man). I don’t understand people who work in customer service & hate helping people. The man who helped me & my family out with our passports was super cool though! Let us know how long we needed to wait & held conversation the whole time while completing the process. He made up for the bad experience. Wish I would’ve gotten his name, he was a younger black man. But anyways, I suggest going to a different location!
  • SM
    Sam Madridista
    May 11, 2026
    1.0
    Seriously, if you DON’T do fingerprinting on Mondays, why is that NOT listed anywhere on the website?? I wasted my time driving all the way here just to be told “Come Back Tomorrow ” Update your information online so people don’t have to deal with this nonsense.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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