Staples

Reviews

• AW

  art warrior

  Sep 20, 2026
  1.0
  Women from the photocopy department was terrible, asked me to come back in an hour to print out one page because she was too busy. She was not busy. She finally helped me after ten minutes of doing nothing, it took her one minute to help me.
• ER

  Ellen Rank

  Sep 1, 2026
  1.0
  We had a large print job, over $1000. The store prepared the job without sending us a preview. Because we unknowingly sent a word document, the fonts and formatting were terribly wrong when printed. When we spoke to the manager, he put the blame totally on us, even though we had told the person who handed us the print job that it was wrong. It's a long story... but the bottom line is Staples took no responsibly and were very rude to us. We only complained after getting a survey from Staples asking if we had been sent a preview.
• RD

  rocco damiano

  Aug 13, 2026
  5.0
  Order online and pick up in store with your barcode. Super fast and easy.
• PH

  P Harris

  Aug 2, 2026
  5.0
  The employees are all very nice, but my favorite is a hilarious Latina with highlighted hair. She's the best!
• RR

  Roza

  Jul 22, 2026
  5.0
  I have always appreciated having this Staples location close to home, but lately, the Amazon return process has become very difficult. Since the Amazon store in Woodland Hills closed, it seems like many customers from the area have been redirected to this Staples for Amazon returns. As a result, every time I come in to return an Amazon item, there is a very long line, and there is only one employee handling the returns. As they only have one scanner for Amazon returns. I actually feel bad for the employee handling the returns because they have to deal with the pressure of a constant line and, unfortunately, probably some frustrated customers. I don’t think the problem is with the employee—the store simply seems overwhelmed by the increased volume of Amazon returns. I hope Staples and Amazon can find a better solution by providing additional scanners and, if possible, more staff to handle the number of customers coming in for returns. It would make the process much faster and create a better experience for both customers and employees. Overall, I think the staff is doing their best, but the current Amazon return system is clearly overwhelmed.

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