The UPS Store

Reviews

• MM

  Mary Miller

  Jun 21, 2026
  5.0
  I have been a customer for 6 years. The UPS Villa Park team has always been very helpful. During my recent visit, Danny even helped me determine that I could not drop off one my Amazon returns with UPS without experiencing a fee. I had not noticed this detail. He brought it to my attention and helped me find the nearest location where drop off was free.
• MC

  Marie Crosson

  Jun 9, 2026
  5.0
  Excellent service. Ask for Kenny to help you! He’s going to solve your shipping (and customs) issues.
• SS

  Sheri Schiavo

  Jun 5, 2026
  5.0
  Danny was extremely helpful and welcoming!
• BB

  Bob

  May 5, 2026
  1.0
  There's a very good reason why 17 of the 38 reviews left for this UPS store are a one star review - it's the owner. He is a rude man who should not be doing anything that involves customer service. He creates rules that other UPS stores do not follow and he refuses service. You have to go to another UPS store that is in Orange to get the service you need. Someone should report this store to UPS and maybe UPS will force him to comply with services and practices that all UPS stores are supposed to offer. UPS customers should not be forced to go to another UPS store that is further away just because the owner of this UPS store is clearly a problem. 45% of his customer reviews are a testiment as to what the problem is - the owner.
• NS

  Natalie S

  Mar 12, 2026
  5.0
  Good UPS store. The man who works there always guide me on the process to send out a package (it gets confusing with qr codes, what to mark out on the package, etc). Plus I've never had to wait long. It's also a very clean store - I saw him dusting and wiping the surfaces! I recommend this location

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