United States Postal Service

Reviews

• KH

  Krisztina 'Z' Holly

  6 days ago
  4.0
  No one really likes going to the post office, right? But despite the moderate wait, the staff is helpful and kind.
• AA

  ANDRE ATTAI

  Sep 14, 2026
  3.0
  People sitting around the parking lot Broken cars
• HL

  Heather Lynn

  Sep 2, 2026
  5.0
  Other than the angry, short and chubby black girl in the back ( thank God she didn't wait on me) it was like any other post office. I went during working hours so the wait wasn't too long. The first time it's a little tricky to find if you don't use Google maps.
• GC

  Goodwill Critic

  Sep 2, 2026
  1.0
  Very poor customer service and unwillingness to investigate a documented USPS system error I had an extremely frustrating experience with the local post office and Postmaster Papy Tendi-Makola regarding a documented error in the USPS Change of Address (COA) system. I had already submitted a detailed written complaint, including an attachment clearly showing the problem: when I entered my address online, the USPS system automatically changed “DEL” to “DL,” which is not abbreviation at all. This strongly indicates that the problem is with the USPS address database/AMS rather than something I manually entered incorrectly. Mr. Tendi-Makola called me about the matter, but it quickly became apparent that he did not understand the situation from the phone conversation. Because the issue was important and was clearly explained in my letter and attachment, I drove to the local office to speak with him in person. Unfortunately, the in-person experience was even more disappointing. Despite my explanation, he still did not appear to understand the basic issue involving the USPS COA/AMS system. He stated at least twice that I had made the mistake myself online, essentially dismissing my explanation without actually verifying the issue. He literally blamed me for the error and falsely claimed that I had entered it incorrectly. The problem could have been investigated very simply by reproducing the address entry in the USPS system and seeing what the system generates. Instead, I felt that I was being blamed for the problem rather than having my complaint investigated. His manner was also unnecessarily hostile and dismissive. I even do not understand how could he be hired while can't understand this simple logic. I understand that technical problems can happen, but what is unacceptable is refusing to investigate a clearly documented and reproducible problem and repeatedly telling the customer that they made a mistake without establishing that this is actually the case. I hope USPS management takes this kind of customer service seriously. Customers who bring a legitimate system error to USPS’s attention should be listened to and assisted—not dismissed or blamed without investigation.
• PP

  Priscilla

  Sep 1, 2026
  1.0
  The front staff members are not very helpful at all.

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