DHL Express Service Point Van Nuys

Reviews

• LK

  Leon Kaminski

  3 days ago
  5.0
  Mirta was so helpful!!!ñ I was so nervous to send my package, but she explained me everything so well. Can not wish for better customer service!
• LM

  Lady Mars

  Jun 22, 2026
  5.0
  We got 7 parcels for our exhibition which arrived in Van Nuys in time, and we revised to pick up in service point. Mitra is very helpful to help us get all our 7 parcels within 10 minutes. Very appreciated.
• DD

  Dmitrii

  Jun 22, 2026
  5.0
  We received excellent service from manager Mitra, who helped us get everything done correctly and quickly. Thank you 🙏
• MG

  Miguel Guerrero

  Jun 18, 2026
  5.0
  I needed to ship extremely important travel documents overseas. Mitra took care of me. Great service at a more than reasonable price. I would highly recommend for anyone looking to ship.
• JS

  Jessica Scanlon

  Jun 5, 2026
  1.0
  The driver assigned to the route of north hollywood off lankershim and magnolia refuses to pick up packages. He will mark the waybill/tracking number as picked up or not ready for pick up without ever driving down the street. The yellow van is hard to miss. It is the driver that has that route regularly. Whenever he off work is a great day for the route. Any other driver that has this route is able to make the scheduled pick up. Unfortunately, a pick was scheduled 20hrs in advance for 3pm today june 5, 2026. The driver marked the package as picked up which is hard to believe when it’s in my lap as I type this at 4:50pm. I have tried to talk to the driver in person and he told me that he doesn’t want to come over this way after 11am. DHL advertises same day pick up with 2/3hrs notice. The hub he is coming from is 2miles from my pick up location. I have filed complaints and requested calls back but the drivers inability to do his job is still a glaring issue. This driver is negatively impacting families in the community that have small businesses and are trying to utilize DHL. Truly an embarrassment to the company.