The UPS Store

Reviews

• CG

  Christopher Godinez

  Sep 25, 2026
  1.0
  Very very very bad customer service rude please . I will never go to this store again and I will make sure no one in my family goes there too. Really bad experience 😕
• TB

  Tom Battaglia

  Sep 12, 2026
  5.0
  I’m on the road and needed to return an Amazon item. Akemi was working, and she was the sweetest most helpful person! What great service!
• SW

  Samantha Whiteside

  Jul 8, 2026
  1.0
  The 2 female employees are too concerned with which flavor Boba they are going to get Nextdoor to help out a customer. Came in carrying 6 Amazon return items, one was a large dog carrier. Young girl wrapping up with a customer while older lady literally looks at me and says, “Amazon reruns? Use the kiosk behind you” as I literally almost drop everything. I had to do all 6 things myself while she decided between mango or cookies and crème boba with her young employee. Insane. Won’t come back here because I already have a job, don’t need to take on someone else’s. Updated: no surprise the owner responded saying employees take breaks or he is short staffed. Lady was behind the counter staring at the young girl helping the other customer. She was not on break. Also, short staffed? lol there was one customer and myself with 2 employees. Not such a thing. I get an owner trying to defend his store and subpar employees, but sheesh, just admit they are such. Being inconvenienced wasn’t the issue… read the review again. Will go elsewhere from here on.
• RN

  Robert Nagle

  Jun 15, 2026
  1.0
  Terrible customer service with zero understanding of common educate.
• DB

  Dan B

  May 27, 2026
  1.0
  Always align slow as can be. Do not come here if you’re in a rush.