The UPS Store

Reviews

• SR

  S R

  May 28, 2026
  3.0
  The lady was rude here usually I go to ups and they’re nice and courteous even the guy is rude I try to avoid here and go to the one on Soledad instead but sometimes I’m in this part of town.
• BI

  brian inamine

  May 12, 2026
  5.0
  Only good experiences so far - mailing packages and Amazon returns. Friendly and efficient staff. Usually not very crowded. Lots of free parking.
• DV

  Daniel Valencia

  Apr 25, 2026
  5.0
  Excellent customer service, very helpful & knowledgeable of the shipping industry. Customers seem to come in within minutes of each other & can be pretty busy rather quickly, so much so customers become entitled and impatient. So be patient & an ups Store associate will take care of you like they did me. Thanks again. Will be back soon.
• BG

  Brandy Guerra

  Apr 10, 2026
  1.0
  Is it normal to be ask for a phone number and a form of ID when mailing a package? This is the first time in my life that this has ever happened. The staff was not very welcoming very robotic and the other staff member was just sitting in the corner on his phone. It must be nice to sit around and get paid to do nothing. I won't be going back to this location and I will be sure ro tell everyone I know not to go there either.
• SH

  Seth Hendrix

  Feb 28, 2026
  1.0
  Definitely agree with the other 1-star reviews for this place. I brought a simple/small package here to ship out to another CA address. The employee quoted me $19.58 for basic ground. I told her I also needed signature confirmation. She then quoted me a price of $32 (and change). I was a surprised at the huge price jump and said, "Wait... signature confirmation costs $12?" The employee responded with, "I don't know. I don't see individual prices on the screen. Only the total." To which I asked, "You don't know how much signature confirmation costs?" And she said no. A little shocked, but not wanting to hold up the line, I said, "Okay well let's just ship it without the signature then." She cancelled the transaction and started over. This time she quoted me $17.80 to ship it. I laughed a bit and said, "Wait, did you enter the same information? Why is it suddenly $2 cheaper?" And she told me, "No clue. The prices change constantly." I looked over at the line of people and several were chuckling and shaking their heads at that statement. I went ahead and shipped my item - but I'm definitely not going to be coming to this place anymore. I'll just print my own shipping labels at home from now on and avoid this super sketchy business altogether.

Frequently Asked Questions About The UPS Store