The UPS Store

Reviews

• JA

  julie Allan

  Aug 19, 2026
  5.0
  The people are always very friendly and helpful. The store is very clean. There's not very many people in line. The fast in and out
• AK

  Abdullah Hakan KARATAS

  Aug 18, 2026
  5.0
  I always have a great experience at this UPS Store. The staff is friendly, helpful, and professional. They always make everything quick and easy, and I leave happy every time. I really appreciate the excellent service!
• TA

  Tejender Arora

  Apr 30, 2026
  1.0
  Very disappointed! 0 rating for Rajpreet Basra. I visited The UPS Store on 11th Street, Tracy, for a simple notarization of a single document, and unfortunately, my experience was very disappointing. The staff member assisting me, Rajpreet Basra, appeared preoccupied with other tasks, including incorrectly labeling parcels, even though a colleague had already informed her that I was waiting for notary assistance. Despite being asked multiple times, she did not attend to me for about 15 minutes. When she finally assisted me, she initially wrote my name incorrectly even after looking from my DL. When I politely asked for a correction, there was no apology. Instead, I was asked unrelated personal questions. She also entered my phone number incorrectly and stated that it was “not required for governmental purposes” and that I should “just pay.” Overall, I felt the service was unprofessional and dismissive. I waited nearly 35 minutes in total, which caused me to be late for work. I remained patient throughout, but the lack of attention and care made the experience very frustrating. I would not recommend this location based on my experience. If zero stars were possible, I would have chosen that option.
• SG

  sonny goswamy

  May 3, 2024
  5.0
  I've been using this store for over 5 years. Owner is a really nice. polite and helpful person. He goes above and beyond to help out and has an amazing staff. I would highly recommend them.
• TS

  Tom Sawyer

  Apr 27, 2023
  1.0
  I went into this ups store to just make two photo copies. I went to the copy machine but realized I would need some sort of help or directions to use it. In the meantime a woman was sitting on the floor next to another woman sitting at a computer. The woman on the floor was practically screaming some sort of tale of woe. I walked to the register where 2 employees were standing chatting with a customer. I waited patiently until the one employee asked what I needed. I told him two copies and he pointed to the girl at the computer with the crackhead lady screaming at the top of her lungs and said she would help me. He was standing at the cash register not doing anything and made a point to ignore me before he finally told me I would have to wait for the girl with the crazy lady. I suspect he’s the owner or manager. Obviously he doesn’t care about customers. I just walked out. Who knows how long I would have had to wait!!

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