United States Postal Service

Reviews

• MS

  Mark Solomon

  Jul 16, 2026
  5.0
  I had been searching for rolls of stamps and visited four post offices in San Francisco, only to learn that none of them had any. At each location, I was told they were on order. I then left on vacation to Lake Tahoe. As I was passing through Tahoe Vista, I noticed the local post office and decided to stop in. What a wonderful surprise! The post office is in a charming, rustic building that perfectly fits the area. Inside, I found the facility to be neat, clean, and welcoming. Ricardo and Kati greeted me immediately with friendly smiles. They were both personable, professional, and genuinely pleasant to talk with. To my delight, Ricardo told me they had rolls of stamps in stock, and my purchase was completed quickly and efficiently. We continued our conversation for a few minutes, and when I was ready to leave, both Kati and Ricardo thanked me for my business. Their outstanding customer service and warm hospitality made this one of the most enjoyable experiences I've ever had at a post office. After my frustrating search in San Francisco, this visit was a refreshing reminder of what excellent customer service looks like. Thank you, Kati and Ricardo, for making my day. Your professionalism, friendliness, and commitment to serving your customers are truly appreciated. Mgsolo
• SA

  Shanna Arney

  Nov 27, 2024
  5.0
  I love my local post office. Most efficient post office I’ve ever dealt with and Ricardo is seriously the best postal worker ever, always smiling and super helpful.
• EW

  En Jay Williams

  Aug 31, 2024
  5.0
  We've had much better experiences at this post office than any other where we've had PO boxes in recent years. It's a very small office and, as an example of good service, Ricardo seems to take extra effort to try to find the right recipient when a sender hadn't addressed something correctly. He brought me a package once and asked "Is this yours?" It had my name but the wrong POB# and it was indeed mine. I was so appreciative that he had set it aside and remembered to ask me when I came in! Experiences we've had at other POs haven't always been so good. They included correctly addressed mail going into someone else's box and not reaching us for over a month, a package addressed exactly like the USPS employee had instructed to be absolutely sure it would be delivered to us there instead being rejected by them (why it was rejected I could never determine) and sent back, and - this was nuts - after we put in a change of address form, we realized a couple months later that only the machine-addressed mail was being forwarded to us. All of the hand-addressed mail was still going into our no longer checked box. After about eight years of having a box in Tahoe Vista, we can't recall ANY mistakes that were made in handling our mail. They seem to pay attention to their work and actually care about their customers. We trust them. Five stars for sure!
• KS

  K.L. S

  Sep 13, 2023
  5.0
  What a cute little post office! And very accessible. The young man who works there is so nice and helpful. I had no problems getting all my packages via General Delivery in reasonable time during the month I was staying there. Once or twice I had to wait an extra day because they close at a strange time, but they were just redelivered the next day so no big deal.
• MM

  Michael McDermott

  Aug 24, 2018
  1.0
  Nice facility, but a horrible place to bring a homeless dog to.

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