FedEx Ship Center

Reviews

• AS

  Angel Sanchez

  6 days ago
  5.0
  I had to pick up a package and the female employee was very helpful locating it.
• SS

  Simrubs

  May 2, 2026
  1.0
  The level of service I encountered was unprofessional, inconsistent, and completely unreasonable. Your employees, including a manager named Gabriela and another staff member, Judith, demonstrated a lack of basic customer service skills and failed to handle a straightforward situation appropriately. I was denied the release of my package because the address on my ID did not match the delivery address. While inconvenient, I attempted to resolve the issue by returning with my wife and our small child, whose ID does match the delivery address. Despite this, your staff still refused to release the package, now claiming they required additional “proof” that I am connected to the address. This logic is absurd and unacceptable. By your reasoning, are residents not allowed to receive packages on behalf of family members? The handling of this situation reflects poor training, lack of judgment, and complete disregard for customers’ time and circumstances. As a result, I was forced to make multiple unnecessary trips, causing significant inconvenience to my family.
• MM

  Marcel Garcia (818 Mortgage)

  Apr 30, 2026
  5.0
  Fedex simple little shipping center. No frills
• MR

  Mr Robot

  Apr 16, 2026
  1.0
  you can't deliver my packages and leaving notes to call and rearrange deliveries but it's impossible to reach you because that stupid robot so because of that I can't get my packages for days
• KK

  Kseniya

  Mar 31, 2026
  2.0
  Phone customer service and actual delivery service do not share the same information. I would not rely on phone customer service. Online service does not allow any options/changes for delivery. This location has no phone number, so a person needs to drive here in order to get any information. The customer service at the location needs customer service training. Overall, bad experience with this particular package.