The UPS Store

Reviews

• AC

  Alexandria Crivello

  May 12, 2026
  5.0
  The owner of this location is amazing. I went to Universal Studios for Mother’s Day and unfortunately left my keys in the hotel. The hotel was supposed to drop my keys off at the store and ended up not doing so or informing me. Being that I had already paid for a label and was missing work I was frantically searching for ways to get my package to the store. In the last attempt I asked if a worker could pick it up and Ryan went out of his way during rush hour for them to ensure my package made it before the next day air truck arrived. My package is on its way and I won’t have to miss another day at work. As a fellow UPS store employee for a San Jose, Ca location it is refreshing to see such great customer service and willingness to help someone in need. I would give them 100 stars if I could. I highly recommend them for all your business.
• JW

  Jessica Weinstein

  Feb 21, 2025
  5.0
  My favorite location for shipping and printing and all of my needs. Never a line and Ben is so helpful and accommodating!
• TM

  Ten Morrow

  Dec 14, 2021
  5.0
  I pretty much only ever have to ship returns, but this is my absolute favorite UPS location. Kind, professional, and efficient. Waits are never long and the staff is just the best. There’s easy parking which is nice but the staff is always super efficient and kind. I can often be in my own world and not pay much attention but they always make sure my stuff is packed correctly and well. Have done a couple international shipments with them and they were great and knowledgeable with those as well. Shoutout to Anthony and Ryan, their kindness on this rainy day near the holidays (when most everyone is stressed) really lifted my spirits. So while there are many UPS locations today reminded me why this is the one that I always make my way to.
• GI

  G I

  Aug 20, 2019
  5.0
  I had to review this place because they have saved me on so many occasions and the staff is always friendly and professional. They are open later than the the post office, with a much shorter wait time. In fact there has never been more than 2 people in front of me. And many times I've been first in line. The manager here is top notch, and goes above and beyond to assist customers. They also stock several shipping boxes, and when you purchase a box, you can box the item there, buy a label, and ship it on the spot. They will help you purchase the shipping label, and even let you use their tape, all with a smile. Sooo much easier and friendlier than the post office or UPS. The place is always clean and staffed. Prices are reasonable when you consider the cost and time spent driving to a post office or UPS and waiting in a long line. If you're looking for convenience, good service, and to save time, this is your place.

Frequently Asked Questions About The UPS Store