AnswerNet – Stockton call center handles a large portion of the towing/dispatch calls in the San Joaquin Valley region. The center also specializes in dispatch services to a wide range of local government agencies and is experienced in handling DRTV, order entry, and telephone answering services.
The Stockton call center is part of AnswerNet – a nationwide full-service provider of inbound, outbound, and business process outsourcing (BPO) call center solutions. AnswerNet has 28 locations – including Stockton – that provides call center services and telephone answering services throughout North America.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.