The UPS Store

Reviews

• DT

  Dilya Tektigul

  Oct 3, 2026
  1.0
  I am extremely disappointed with my UPS delivery experience. The driver did not knock on my door or ring the doorbell and simply left a note stating that I had missed the delivery. There were three delivery attempts, and I was home and ready to receive the package and sign all necessary paperwork each time. After the first two failed attempts, I made sure to be especially prepared for the third delivery. This morning, before the driver arrived, I even left a note on my door that said: “Dear UPS Delivery Person, I’m home and waiting for my package. Please ring the doorbell or knock on the door.” Despite this, the driver again did not knock or ring the doorbell. They simply left another note saying that I had missed the delivery. I called UPS Customer Service hoping they could contact the driver and arrange for the package to be delivered, but I was only told that a complaint had been submitted. No actual solution was offered. Now my package is going to be returned to the sender, even though I was home and available to receive it during all three delivery attempts. This is incredibly frustrating and completely unacceptable. I understand that delivery drivers are busy, but if a customer is home and has specifically asked the driver to knock or ring the doorbell, the driver should at least make a genuine attempt to contact them.
• MK

  Mykola K

  Sep 30, 2026
  1.0
  System went down. Can’t print anything. I have printing labels for return from amazon. So could not return anything. Why would you not providing QR option for return for amazon but only print labels?(I double checked for that that return) Why would you charge for print YOUR labels? UPS returns is always so much hassle compared to usps, fedex or amazon. And I deal a lot with returns for my work. UPS is my last choice for mail anything. Just wanted to let you know my feedback. Thanks. No questions for associates on the shift. They were nice. Thanks.
• MN

  Marcus Noriega

  Sep 18, 2026
  5.0
  Great service.
• SS

  SONG文

  Jun 30, 2026
  5.0
  I have used this conveniently located UPS Store for quite a while now, and have always achieved what I wanted. I liked its walkin Notary service - no appointment needed. Granted, the space is a bit cramped, but even a humming bird possesses all the organs you can imagine. Will continue using this store for my Amazon returns and notary public needs.
• K4

  KLR 420

  Mar 10, 2018
  5.0
  Friendly, helpful clerks that handle your business and personal packages quickly and efficiently.

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