Brand Certified
United States Postal Service
3.7(11 reviews)
Certified by United States Postal Service • Oct 04, 2026
Business Details
20489 Willow Springs Dr, Soulsbyville, CA
95372, United States
Certified by United States Postal Service • Oct 04, 2026
(800) 275-8777
Certified by United States Postal Service • Oct 04, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Oct 04, 2026
About
Certified by United States Postal Service • Oct 04, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20489 Willow Springs Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 04, 2026
United States Postal Service
20489 Willow Springs Dr, Soulsbyville, CA
95372, United States
Hours
Certified by United States Postal Service • Oct 04, 2026
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 5 items
Reviews
3.7
11 reviews
5 stars
7
4 stars0
3 stars
1
2 stars0
1 star
3
- CLColleen LaneSep 7, 20265.0Hey personally, i've never had a bad experience at the post office. I appreciate their hard work. It has to be difficult, especially in the winter months
- KGKelly GraffApr 22, 20265.0Friendly and helpful staff.
- CMClinton MudderJan 1, 20261.0I was suffering badly from covid and was told that I could fight the fever by switching between Tylenol and IBUPROFEN so I ordered them to come to my place so I didn't have to go out and risk infecting anyone. Instead of recieving my package I got a note saying my package couldn't be delivered. I was in so much pain. I was new to the area so I used google maps and found a post office near me. I went there wearing using precautions by wearing a mask. I was in so much pain. When it was my turn I placed the note on the counter and backed off while alearting her that I had covid (so she would know why I was backing away, so I wasn't breathing near her, and she would know not to touch the paper with her bare hands). I complained about me being home but the delivery person didn't deliver my package. Before I could say anything else she went sphycotic and began screaming at me. I was suffering extremely from covid that I don't even know what she was saying other than something about I was in the wrong place. Since I had no idea where any other post office was and I was suffering so bad, I just grabbed my form and went home. Then I find out that she lied to the police saying I threatened her, and is charging me with felonies of terrorizing her!?! Her comments to the police are obvious lies and easily proved incorrect. It is common sense some of her statements are lies. Why do good people who try to do a good thing have to be put through this king of torment? She mistook my pain as anger. I had no ill feelings towards this woman. I'm a good Christian and would never threaten someone I don't know and especially has done nothing to me. I even learned my lesson from that experience and when I had to go to the urologist the next day I wrote a note telling the gals that I had covid so I wouldn't worry anyone in the waiting room. I walked in quietly and showed the note to the gals at the desk. They laughed and said I looked like a bank robber. I said, "I just got yelled at by the lady at the post office when I told her I had covid, (not knowing at the time that that wasn't why she freaked out on me even though it was the only thing I did), so I was trying not to scare anyone in the waiting room". Now that is how someone should show customer service to someone who is trying to do the right thing.
- MMMichael MaschiOct 8, 20251.0Last thing these people are is helpful. Will do the opposite of help you and lie to your face to get you out the door. Avoid this PO for any counter service needed. Lazy and clueless.
- SCSam ClowSep 27, 20175.0Sent a pkg. It got there
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 20489 Willow Springs Dr?
The local Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
How do I schedule a passport service appointment at this USPS location?
You need to schedule an appointment using the USPS online scheduler to access passport services and photos, as these have set hours.
Can I get my passport photo taken at this Post Office?
Yes, but you should make an appointment via the online scheduler for first-time passport applications and photo services.
What are the operating hours of this USPS branch?
The USPS at 20489 Willow Springs Dr is open Monday through Friday from 8:00 AM to 4:30 PM and closed on weekends.
Is it possible to reserve a PO Box online for this Post Office?
Yes, you can search for and reserve PO Boxes online at the USPS website, then complete the setup in person.
What is the fee to take a passport photo at this location?
The fee for a passport photo at USPS is currently $15.
Do PO Boxes at this location offer 24/7 lobby access?
Most USPS locations provide 24/7 lobby access to PO Boxes, but it’s best to check with this local Post Office for exact hours.
What nearby places can I visit before or after my trip to the USPS?
You might enjoy visiting Willow Springs Park for outdoor activities or grab a coffee at Day O Espresso near the Post Office.
Are there any nearby services for money transfer close to the USPS?
Yes, Western Union is nearby and offers money transfer services, which might be convenient following a visit to the Post Office.
Can I combine a visit to the USPS with shopping or dining nearby?
Certainly! Divine Market offers grocery, liquor, and dining options nearby, and The Adventure Cafe is a restaurant you can visit close to the Post Office.
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