The UPS Store

Reviews

• RJ

  Reggie Johnson

  3 days ago
  1.0
  Terrible customer service luke is rude and unprofessional , the new traineee was helpful Th am you to the new trainee ( his name tag said trainee
• CS

  Catt Stine

  3 days ago
  4.0
  I love this store. The staff are always awesome, super helpful. Nothing wrong there. Bummer for printing though, be prepared. Instead of being able to email them to print a couple pages on the fly, now you have to pay to use the one computer available just to get your files from your email or other websites, add your card for a $10 hold and print them yourself. The computer has to restart each time to keep people’s privacy safe so it takes a while if there’s a line. It cost $7 to print 6 pages, so I’ll be looking into getting a home printer this week instead. 😓
• SM

  Sarah Mervat

  Sep 14, 2026
  5.0
  Maggy was very nice and helpful . Will be coming here more often. Thank you Maggy for everything.
• LA

  Leeanne Anderson

  Sep 3, 2026
  5.0
  I visited this UPS store today and I had great service. Cam provided excellent assistance and was very polite and helpful! I will definitely be a returning customer!
• JE

  Jeffrey Erdman

  Aug 21, 2026
  1.0
  This is the worst store. I called to confirm they were holding a package and that I could pick it up the next day. (This was a very important package with my much needed medications.) I was told "yes, I am looking right at it" and "no problem coming to get it tomorrow." When I got there, two different people working the counter flat out told me the package had been sent back. They didn't even look for it, and they did not care at all that I had called the day before about getting it today. They kept saying that I need to get it before it is returned and it was on me, regardless of my call. It didn't matter that the person I spoke to the day before never said it was at risk being returned and didn't suggest I come get it then. I was literally freaking out... when suddenly, they come walking out with the package they actually had all along. No apologies... no care whatever about the panic they caused. Honestly, this place is the worst -- and, in fact, this is not my first bad encounter with them. They even said today that they have all new people that are still being trained. Use a different UPS store if you can. That is my advice.

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