The UPS Store

Reviews

• DG

  DR.STEVE GARCIA

  Jul 27, 2026
  5.0
  Store has what you need. Parking out front can be a challenge. Store is on west side of street going southbound. UPS Store is tucked in amongst other retail store fronts. There is a parking lot across the street. Plus a parking area adjacent to the post office. Staff has always been courteous, efficient and professional.
• BM

  Bill Merget

  Jul 15, 2026
  2.0
  The facility appears professionally designed and able to accommodate many shipping and related needs. Unfortunately, on my several visits (with one exception) it appears to be staffed by employees who are not adequately trained for their roles. Hospitality including eye contact and a “Hello” would have gone far as I waited some 15 minutes in line while the employee repeatedly took measurements and fumbled with packaging options for a customer. When asked if he would be much longer, the reply was a gruff “yeah”. As I had a scheduled appointment to go to, I left with my return package. Unfortunately, I could not locate an alternative UPS store in Sebastopol.
• DD

  Dave

  May 24, 2026
  1.0
  Update your hours on Google Maps when changed like everyone else. Your posted signs don’t help when I drive into town and lug a huge package to the door when it says you are open.
• IM

  Isabel Murphy

  Feb 5, 2023
  5.0
  Kassidy was super helpful and friendly when I had a more complicated order situation that I needed help with and I’m so glad for it!
• FY

  Friend of Yours

  Dec 8, 2017
  5.0
  Bob, Gretchen and crew are both professional, timely and personable. As a graphic designer, Design Orbit uses them on a regular bases. Jobs are always completed on time, if not before, and the quality is excellent. Cosmic High Five to the UPS store for excellence in every way!

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