Staples

Reviews

• DB

  Dave B

  4 days ago
  5.0
  I went to the staples by Cerritos college to print a few certificates on card stock. 3 employees behind the counter, one of theme taking orders and no jobs running on any machine. they told me it would be 2.5 days to get 3 certificates printed. When I asked the female if it was possible to get my cert printed earlier, a taller male employee butted in and aggressively told me I had to wait like the other customers, that they had large jobs ahead of me... noting nothing was running, no jobs were being printed while I stood there. I drove over to Staples Seal Beach and met "OWEN". This young man "Owen" was working by himself, running three jobs at the same time, packaging, taking orders and helping people with printing questions. Owen was literally running between the printers, hustling to keep jobs going. He paused and quickly asked me what I needed, advising that the store was closing in 30 min. I told him I needed a quick print of certificates. OWEN jumped on it right away. telling me it should be picked up tomorrow but he would fit it in between jobs "right now". Owen packaged up the job he was working on on the printer and set my cardstock in, then completed my job perfectly. On the way out, I stopped to tell the female mgr of my experience. She simply stated, "yes, he has definitely made quite a few people happy tonight..." 3 confused employees doing "nothing" but making excuses why they can't get the work done, versus, one "OWEN" doing the job of 3 people, making no excuses whatsoever, and killing it! Great job OWEN! Staples at Cerritos College can definitely take some pointers from you and your Seal Beach store.
• GR

  Gibson Randolph

  May 11, 2026
  1.0
  Came in at 11:50 on a Monday. 7 person line deep with only one staff member. Had come for a color copy and no one was in the printing area. 3 people in line there who said they had been there for a while with no one there. 2 other staff were standing in computer area talking. One of them walked over to ask where is everyone? Woman in blue shirt said oh let me call someone. Just really bad optically for whomever the manager is. Just ordered copies online instead.
• AS

  Anthony Shultz

  Apr 19, 2026
  5.0
  Wonderful place for your office needs.
• SS

  SL

  Apr 12, 2026
  5.0
  The new hard drive on my laptop uses Windows 11 has been a nightmare and I couldn't get my old reliable printer connected to it. Just in time for income tax info to be sent to my accountant, of course, so I made paper copies of everything in a public library, went to Staples & bought a new thumb drive & employees helped to get my documents scanned (which I went back to the library and transmitted). Staples and the employees were the only good thing in this otherwise techno-nightmare.
• CG

  Cathy Goldberg

  Apr 3, 2026
  1.0
  Don't buy a laminated poster from this store. By the time I got home, the corners were already pealing away from the board. I glued them back myself. Later in the day, I was outside and the edges starting lifting off the board. I called to report this defect and was told that their laminated posters were for indoor use only. I was told this twice even though I said that the poster was de-laminating before it went outside.

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