The UPS Store

Reviews

• SS

  surina sisavath

  2 days ago
  1.0
  I rarely, if ever, leave reviews, but this experience was so unpleasant that I felt the need to share. The woman working was incredibly rude, dismissive, and downright unpleasant. I’m not sure she understands the meaning of customer service, let alone basic human kindness. There’s absolutely no reason to treat people with such disrespect. A little courtesy goes a long way, and unfortunately, she couldn’t even manage that.
• TL

  Travis Laplante

  Oct 5, 2026
  2.0
  Pricing is outrageous. $9.75 box, $7 packing materials, $7 charge to help, $3 to print the label. I understand they are a franchise and need to make money for assisting but this is just over the top. I would not have done it knowing the upfront cost almost $29. Employee wasn’t stoked to be helping me at all either.
• EC

  Ed Cameron

  Oct 1, 2026
  2.0
  That woman with the long black hair is an unhappy person. I get it. You’re working at the ups store with homeless everywhere. But don’t take it out on the customers.
• SM

  sylvia mwaura

  Sep 14, 2026
  1.0
  Very poor customer service.
• CA

  Cazandra Aguilar

  Aug 27, 2026
  1.0
  Awful. Had an 8am fingerprinting appointment that arrived to 10 minutes early, 8:01a I go to the door and it's completely locked, 8:09a it is still locked with no Personnel inside, I gave them 20 minutes grace and left at 8:20a because I had to go back to work. So then I called the store at 9:00 a.m. and a young lady answered with an attitude after I asked what would be a good time to go in to get fingerprinted since the store was not open at 8:00 a.m. for my appointment and her response is "whenever" and hangs up. Then I go into the store & young lady seem to be doing something wrong because the older lady there had to coach her through a transaction. This older lady is the one who took my fingerprints, who also seem to have an attitude, saying "hopefully they take them" meaning my fingerprints. Overall I would never recommend this location to anybody for any reason especially the fingerprints that have to go to the FBI. And I don't usually leave reviews especially when they're negative however this was such an awful experience that I just have to say something.

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