With a focus on the community of small businesses and consumers, Staples in Santa Cruz, CA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.
Amazon Returns
Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.
Computer Repair
Let us see what is wrong with your PC or laptop and repair it! Next-day services available.
Design Services
Partner with our specialists to take advantage of our design services - our experts can help with all your projects.
Direct Mail
With direct mail advertising, you can reach who you want, where you want in 4 easy steps.
Happy Returns
Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.
iPostal1
iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.
Passport Photos
An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.
Print & Marketing Services
At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.
Recycling Services
Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.
Shipping Services
Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.
Tech Services
From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.
Reviews
3.9
152 reviews
5 stars
87
4 stars
20
3 stars
11
2 stars
9
1 star
25
SG
Suzanne Gill
4 days ago
5.0
Yesterday morning at about 11am (Aug 24th), I had the best customer service experience returning some Amazon items. The cashier was patient, friendly, and really kind. He deserves a raise! Great job Santa Cruz Staples!
SS
Sergei Sulimov
Jul 27, 2026
2.0
The store itself is fine, and being able to drop off UPS packages here is convenient. However, I had an issue with the UPS drop-off service.
I dropped off a package on Friday expecting it to be picked up and shipped, but it ended up sitting at the store all weekend because UPS apparently does not pick up from this location on Saturdays or Sundays. As a result, the package did not reach my customer on time.
I understand that the UPS pickup schedule may not be controlled by Staples, but customers should be clearly informed about it, especially when dropping off packages on Fridays. A simple warning from the staff or a sign showing the UPS pickup schedule would make a big difference.
Overall, the store is fine, but the communication around UPS weekend pickups definitely needs improvement.
PP
Paul Pelkey
Jul 15, 2026
1.0
The price was $199 after dealing with so much of my life recently. And charging me more when it's labeled everywhere! They call this word of truth truth of advertising I didn't want to bring and get more of a headache with the associate swag crazy to pay this inflated price.
ES
Ev Sharp
Jun 3, 2026
5.0
Easy. People always friendly!
ZC
zac crandell
Jun 2, 2026
1.0
Terrible service, just trying to buy ink, bad attitude, difficult, and condescending
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