The UPS Store

Reviews

• HH

  Hsuan-hsin Huang

  Jun 18, 2026
  5.0
  Fast and great service
• ND

  Nakul Dhotre

  Jun 13, 2026
  1.0
  Given a choice I would go somewhere else. The staff is not at all helpful and keep pushing random charges.
• GV

  Guruden Virk

  Jun 6, 2026
  1.0
  Most useless store sorry most bs employee
• CL

  Christa Lee

  May 20, 2026
  5.0
  Excellent customer service. They went above and beyond to accommodate my printing needs.
• OB

  Otto Berou

  May 14, 2026
  1.0
  They charge for a service they refuse to provide. Avoid! This is the most unprofessional and dishonest business I’ve encountered. I had a package sent here and was prepared to pay their $10–$15 per-package receiving fee, yet the staff treated me like I was asking for a free handout while repeatedly lying to my face. I came to this store four times to find my package with tracking showed was delivered to this store and was confirmed by the shipper and carrier. Every single time, they were dismissive and lazy. Despite FedEx confirming delivery and a manager (Christina) reportedly signing for it, they refused to actually check the shelves. I specifically asked them to check my name and my maiden names which sometimes I used to order online, and the manager told me "we don't have anything" without even moving from her spot. On my fourth visit—after a staff member named Tracy had finally confirmed the package was there—the clerk initially told me they had no package and that "no one named Tracy works here." Only after I refused to leave and showed email proof did a staff member (who had just lied and said it wasn't there) suddenly "find" it sitting right on the shelf in plain sight. It is absurd to charge customers a premium fee for package handling when the staff is too lazy to look at a shelf and too rude to provide basic service. They are dishonest and treat paying customers with total contempt. Avoid this location.

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