The UPS Store

Reviews

• JJ

  J

  May 9, 2026
  1.0
  I, too got hit with the $5 'pickup fee' after a shipper told me the package could not be delivered to USPS despite street addressing. Guy at the UPS counter told me packages can't be dropped at USPS, and that's why 'you should get a UPS box instead.' (smug look) He looked #totally surprised when I told him that you can have USPS sign for your packages. Wish I'd made that clear to my shipper, also. UPS stores are often super professional and efficient. And literally my package wasn't there for an hour. It was on the shelf across from the front counter when I walked in. Give them a skip, folks. They have their own agenda, which is your wallet. Annapamu never charged a pickup fee.
• MB

  Michael B.

  Feb 11, 2024
  5.0
  First class service !
• VT

  Vicky Thompson

  Dec 1, 2020
  5.0
  Aidan and Tommy assisted me in my delivery. My order for a printer was sent to the wrong address in Santa Barbara and I am in Texas. I telephoned this store and received the most courteous and efficient attention to assist me. They are fantastic. I was able to get the box to them and they did a return for me over the telephone. My box will be here on Friday in time for Christmas. THANK YOU EVER SO MUCH. Highly recommend using their services. I know I will for future shipments.
• YO

  YK Olayemi

  Mar 20, 2017
  5.0
  They provide excellent customer service, courteous and friendly staff, and experience management. They exemplifies and set the standards for how every business should operate. Thank you for your service over the years.
• DL

  David Litschel

  Jan 12, 2017
  5.0
  I use this UPS location often. I find the personnel knowledgeable and courteous. Their selection of items for packing is excellent and saves me a trip downtown.

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